Catherine Shaw
Moreno Valley,CA
Summary
Graduate of Riverside City College from the Licensed Vocational Program in August of 2021, willing to obtain a career growth position where skills and dedication in patient care will be of value. Focused on delivering high- quality care to individuals from diverse backgrounds and protecting patient safety as well as promoting satisfaction with facility services. Communicating effectively with patients, families and colleagues alike and maintain a positive attitude.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bartender
Rosie's South 40
02.2017 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Licensed Vocational Nurse
Parkview Community Hospital
08.2022 - 09.2023
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Promoted patient safety through vigilant monitoring of vital signs and reporting any abnormalities to the appropriate healthcare provider promptly.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Improved patient satisfaction by providing compassionate and attentive care.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
- Collaborated with interdisciplinary team members for optimal patient outcomes.
- Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
- Reduced hospital readmissions by providing thorough discharge education to patients and their families.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Comforted and counseled patients and families throughout care process.
- Obtained patient vital signs and input/output measurements from inpatients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered medications and injections to patients.
- Reviewed patient history to verify conditions and current medications.
- Provided patient education on health care issues and prescribed medications.
- Evaluated patient histories, complaints, and current symptoms.
Certified Nursing Assistant
Riverside Post Acute Care
01.2021 - 05.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Supported needs of 15+ residents under long-term care.
Bartender
Racer's Pub
03.2001 - 06.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Upheld strict regulations for safe alcohol service and food safety.
Education
Licensed Vocational Nurse
Riverside City College
Riverside, CA08.2021
Associate of Arts - Social And Behavioral Studies
Riverside City College
Riverside, CA12.2020
Associate of Arts - Kinesiology, Health And Wellness
Riverside City College
Riverside, CA02.2020
Skills
- Medication Administration
- HIPAA Compliance
- Vital signs monitoring
- Direct Patient Care
- Patient Education
- Care Plan Development
- Aseptic Techniques
- Vital signs
- Physical Assessment
- Inpatient Care
- Certified in CPR/AED
- Responsible and Dependable
- Patient Charting
- Attention to Detail
- Adaptable and Flexible
- Specimen Collection
- Interdisciplinary Team Collaboration
Certification
IV certification
BLS
Timeline
Licensed Vocational Nurse
Parkview Community Hospital
08.2022 - 09.2023
Certified Nursing Assistant
Riverside Post Acute Care
01.2021 - 05.2021
Bartender
Rosie's South 40
02.2017 - Current
Bartender
Racer's Pub
03.2001 - 06.2017
Licensed Vocational Nurse
Riverside City College
Associate of Arts - Social And Behavioral Studies
Riverside City College
Associate of Arts - Kinesiology, Health And Wellness
Riverside City College
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