Summary
Overview
Work History
Education
Skills
Languages
Timeline
Community Service
Awards
Generic
Catherine Smalley

Catherine Smalley

Statesboro,GA

Summary

High School Graduate, Christian, athlete who is focused academically and who is dependable and mature. I enjoy studying, writing, and planning. In my free time, I participate in various community projects and events and help others in need.


Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.


Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Overview

5
5
years of professional experience

Work History

Hostess

Coach's Grill And Bar
11.2020 - 05.2021


  • Demonstrated strong multitasking skills by balancing responsibilities such as answering phone calls, greetings/seating guests, and helping food runner/bussers simultaneously.

Waitress

Johnny's Pizza
08.2021 - 08.2022
  • Waitress (5 years)
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waitress

The Flying Biscuit Cafe
08.2024 - Current
  • Waitress (5 years)
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Team Member

Chick Fil A
05.2023 - 05.2025

Culinary Professional

  • Elevated guest experience by consistently providing high-quality dishes that met or exceeded expectations.
  • Promoted teamwork and collaboration within the kitchen staff leading to improved morale, increased efficiency, and higher quality outcomes.

Team Member

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Coach

Tumble Town 2
10.2022 - 04.2023
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.

Education

Associate of Applied Science - Criminal Justice

West Georgia Technical College
La Grange, GA
05-2025

High School Diploma -

Troup County High School
La Grange, GA
05.2024

Skills

  • Team leader
  • Adaptable to changing environments
  • Innovative thinking
  • Detailed
  • Prioritization and scheduling
  • Customer service
  • Proficient in managing multiple tasks
  • Organized
  • Problem solve

Languages

English
Native or Bilingual

Timeline

Waitress

The Flying Biscuit Cafe
08.2024 - Current

Team Member

Chick Fil A
05.2023 - 05.2025

Coach

Tumble Town 2
10.2022 - 04.2023

Waitress

Johnny's Pizza
08.2021 - 08.2022

Hostess

Coach's Grill And Bar
11.2020 - 05.2021

Associate of Applied Science - Criminal Justice

West Georgia Technical College

High School Diploma -

Troup County High School

Community Service

Reeds Chapel Baptist Church, Community Feeding, Serving Military (JROTC), Vacation Bible School, Missionary Trips to Honduras (2021 & 2023 & 2025), Point University Softball Camp, Rockridge Baptist Assembly, Junior Counselor (2021 & 2023), Tutoring Math and Biology (1st and 9th grades), Child and Animal Care, Blood Donor (Red Cross), Organization Services (personal business)

Awards

All A's Honor Roll (2021 & 2022), Academically recognized, All Region Softball (2021 and 2022), Physical Education Award (2021), Scholar Athlete in cheerleading (2022-23), All State 4a GCCA (2023), Selected for Washington Journalism and Media Conference (2022), Governors Honors Program 59 (2022), Nominated Star Student (top 10%) in my class