Catherine Smith
Saint Matthews,SC
Summary
Highly efficient in fast-paced environments. Works well with other team members and ready to take on challenging goals and learn new skills. Experienced in cash handling, order taking, food preparation, teamwork, and communication.
Overview
2
2
years of professional experience
Work History
Crew Member
Chick-fil-A
11.2023 - Current
- Took orders and collected payments.
- Worked front counter
- Worked well with other team members
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Accurately operated cash register to process customer payments.
- Kept counter and dining areas cleaned and sanitized.
FOH Team Member
Chick-fil-A
05.2024 - 01.2025
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
Crew Member
Firehouse Subs
05.2023 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Arts - Graphic Design
Charleston Southern University
North Charleston, SC05.2027
High School Diploma -
SCAIHS
South Carolina05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Taking Orders
- Self-discipline
- Integrity and Honesty
- Drive-Thru Operations
- Food Preparation
Timeline
FOH Team Member
Chick-fil-A
05.2024 - 01.2025
Crew Member
Chick-fil-A
11.2023 - Current
Crew Member
Firehouse Subs
05.2023 - 07.2024
Bachelor of Arts - Graphic Design
Charleston Southern University
High School Diploma -
SCAIHS
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