Catherine Stamey
Cornelius,North Carolina
Summary
Dynamic professional with a proven track record in family management at Families With Children, showcasing strong communication abilities and critical thinking. Excelled in enhancing family satisfaction and safety, alongside leading teams at Nekter Juice Bar to elevate customer service standards. Demonstrated expertise in public speaking and peer collaboration, contributing to significant improvements in operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Family Management
Families With Children
05.2020 - Current
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Managed scheduling of playdates, appointments, and extracurricular activities for structured days.
Shift Lead
Nekter Juice Bar
07.2023 - 12.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Tennis Coach
Private Client
05.2022 - 06.2023
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Prepared athletes for special competitions and tournaments.
- Explained and demonstrated basic tennis techniques to team members.
Education
Bachelor of Science - Agricultural Business Management
North Carolina State University
Raleigh, NC05-2028
High School Diploma -
William A. Hough High School
Cornelius06-2024
Skills
- Family management
- Critical thinking
- Customer service
- Peer collaboration
Languages
Spanish
Professional Working
Timeline
Shift Lead
Nekter Juice Bar
07.2023 - 12.2024
Tennis Coach
Private Client
05.2022 - 06.2023
Family Management
Families With Children
05.2020 - Current
Bachelor of Science - Agricultural Business Management
North Carolina State University
High School Diploma -
William A. Hough High School
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