Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Starnes

Alma,CO

Summary

Proven leader with extensive experience in operations management at Beloved Boutique, adept in inventory and vendor management, and fostering exceptional customer service. Skilled in problem-solving and conflict resolution, my tenure has significantly enhanced team efficiency and customer satisfaction. Demonstrates a keen ability to multitask and train employees, ensuring quality assurance and operational excellence.

Overview

12
12
years of professional experience

Work History

Manager of Operations

Beloved Boutique
Breckenridge, CO
06.2021 - 11.2024
  • Managed inventory using Shopify and Square
  • Coordinated hiring processes, and managed staff and schedules.
  • Administered payroll processes efficiently.
  • Managed relationships and communications with vendors.
  • Strategized layout to enhance visual appeal.
  • Provided exceptional service to customers.
  • Cultivated effective teamwork with the store owner.

Quality Assurance Inspector

Paragon Lodging
Breckenridge, CO
10.2020 - 06.2021
  • Conducted comprehensive inspections of luxury properties to ensure optimum guest experiences.
  • Coordinated effectively with appropriate vendors.
  • Included maintaining home inventory and communicating with homeowners when necessary.

Product Sales Seasonal Help

Vail Resorts
10.2017 - 04.2021
  • Greeting guests upon arrival, assisting in the lift, and ski school products.
  • Demonstrated exceptional customer service skills in a high-traffic environment.

Program Manager

Domus Pacis Family Respite
12.2017 - 06.2020
  • Collaborated with individuals and families managing cancer diagnoses.
  • Collaborated with families and social workers to finalize required paperwork for respite program applications.
  • Coordinated family respites based on donated home schedules, treatment plans, and work commitments.
  • Managed various details required for family respite coordination.

Museum Assistant

Mountain Top Children's Museum
06.2012 - 06.2017
  • The museum assistant position includes working in the museum, fundraising, working events, running the Kids Night Out program, and assisting with outreach workshops at the local elementary schools.
  • During my time, I was able to learn the ins and outs of the non-profit world.
  • My daily tasks also included money handling, ordering, reaching out to local businesses for donations, and customer service.

Education

Wilderness EMT and IV Certificate -

Colorado Mountain College
Breckenridge, CO

200 yoga teacher training - Ashtanga yoga, Pancha Karma Cleansing, Certificate in Ayurvedic Lifestyle Counseling

Rocky Mountain Institute of Yoga and Ayurvedic Medicine

Graduate -

Bolivar High School
Bolivar, MO

Some College (No Degree) - General Studies

Colorado Mountain College
Summit County Colorado

Skills

  • Dedicated individual with strong skills in time management
  • Customer service
  • Problem solving
  • Conflict resolution
  • Performance monitoring
  • Time management
  • Quality assurance
  • Task delegation
  • Vendor management
  • Employee training
  • Inventory management
  • Decision-making
  • Multi-tasking
  • Understanding the importance of flexibility and kindness in the work environment

Timeline

Manager of Operations

Beloved Boutique
06.2021 - 11.2024

Quality Assurance Inspector

Paragon Lodging
10.2020 - 06.2021

Program Manager

Domus Pacis Family Respite
12.2017 - 06.2020

Product Sales Seasonal Help

Vail Resorts
10.2017 - 04.2021

Museum Assistant

Mountain Top Children's Museum
06.2012 - 06.2017

Wilderness EMT and IV Certificate -

Colorado Mountain College

200 yoga teacher training - Ashtanga yoga, Pancha Karma Cleansing, Certificate in Ayurvedic Lifestyle Counseling

Rocky Mountain Institute of Yoga and Ayurvedic Medicine

Graduate -

Bolivar High School

Some College (No Degree) - General Studies

Colorado Mountain College

Similar Profiles

CREATE PROFILE
Catherine Starnes