Catherine Steele

• Operated embroidery machines to produce high-quality school uniforms efficiently.
• Maintained equipment and performed routine maintenance to ensure optimal performance.
• Collaborated with team members to meet production deadlines consistently.
• Monitored thread tension and fabric alignment for accurate embroidery results.
• Implemented quality control measures to minimize defects in finished products.
• Maintained a clean and organized work environment, ensuring safety compliance and efficient workflow.
• Operated computerized embroidery machine to complete work to order specification.
• Contributed to increased customer satisfaction by consistently meeting deadlines for custom orders.
• Streamlined production processes by performing routine maintenance on embroidery machines to ensure optimal functionality.

• Assisted in daily salon operations, ensuring a welcoming environment for clients.
• Managed appointment scheduling using salon management software to optimize staff utilization.
• Provided support in inventory management, tracking product availability and assisting with restocking.
• Collaborated with stylists to maintain cleanliness and organization of workstations during service hours.
• Developed strong relationships with clients through attentive service and effective communication skills.
• Greeted guests in with friendliness and professionalism.

• Processed returns efficiently to ensure compliance with company policies.
• Assisted in maintaining accurate inventory records for returned merchandise.
• Collaborated with team members to streamline return processing workflows.
• Investigate return problems and give guests solutions to difficult returns.
• Computer skills manage returns and investigate more difficult returns.

• Did reception work, assisting, bridal work, including bridal parties, and haircut and blowdries.

• Did blowdries at the pace of 40 minutes per full head of hair.
• Did haircuts on clients as needed.
• Booked clients appointments and managed phone calls as needed.
• Kept a clean space to work when possible.

• Trained in clothing, cash register, fulfillment, guest services, and basics to electronics.
• Fulfillment included picking from the backroom and the floor. Even packing the shipping orders when needed.
• Jumped in when needed, when ever needed.
• Picking items even when time sensitive.
• Helping guests to find items no matter what department it was in.