Catherine Sy
Antioch,CA
Summary
Experienced with failure analysis and diagnostic techniques. Utilizes advanced tools to pinpoint root causes of component failures. Strong understanding of technical processes and effective communication in cross-functional teams.
Overview
13
13
years of professional experience
Work History
Failure Analysis Technician
Fresenius Medical Care
04.2011 - 09.2024
- Identified trends in product failures, proactively addressing potential issues before they escalated into larger problems.
- Record complaint part/device and investigation results onto a failure analysis database.
- Processed, dispositioned, and tracked related returns.
- Knowledge on Powertools.
- Performs supervised quality systems functions related to the maintenance and coordination of documents for compliance with cGMP and company procedures.
- Intermediate technical knowledge of methods, regulations, equipment, tools, systems, controls, procedures, and/or essential regulations for assigned work.
- Maintained a safe working environment by following established guidelines and regulations for handling hazardous materials or operating machinery.
- Supported new product development by providing timely and accurate failure analysis data to engineering teams.
- Reduced downtime for equipment by performing routine maintenance and troubleshooting complex issues.
- Assisted in the creation and maintenance of a centralized database for tracking product failures, streamlining communication and data sharing among team members.
- Participated in regular training sessions to stay updated on industry trends, emerging technologies, and best practices related to failure analysis tasks.
Education
High School Diploma -
James Lick High
San Jose, CA06-2009
Certificate - Medical Billing And Coding
Carrington College
Sacramento, CA07-2025
Skills
- Quality control and assurance
- Test equipment operation
- Lean manufacturing practices
- Instrument calibration and precision measurement
- Problem-solving and troubleshooting
- Hand and power tool proficiency
- Blueprint interpretation
- Medical billing and coding standards
Medical Billing and Coding
- Examine patient records, including physician notes and procedure reports, and translate them into standardized alphanumeric codes.
- Employ coding systems such as ICD (International Classification of Diseases), CPT (Current Procedural Terminology), and HCPCS (Healthcare Common Procedure Coding System) for code assignment.
- Confirm the correctness of codes and ensure adherence to regulations and insurance standards.
- Track payments, follow up on denied claims, and may assist with appeals.
- Utilize the codes provided by coders to prepare and submit claims to insurance providers.
Languages
Tagalog
Full Professional
Timeline
Failure Analysis Technician
Fresenius Medical Care
04.2011 - 09.2024
High School Diploma -
James Lick High
Certificate - Medical Billing And Coding
Carrington College
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