Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Catherine Sylvestre

STOCKTON,California

Summary

Reliable restautant server with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Restaurant Server

Boston Market
09.2017 - 09.2019
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Served food and beverages promptly with focused attention to customer needs.

Restaurant Server

Italian Restaurant
04.2016 - 09.2017
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Restaurant Server

Hotel Montana
01.2004 - 01.2010
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took/serve food and drink orders.

Nursing Assistant

Private Duty Nursing Assistant
01.2021 - 03.2024
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Certified Nursing Assistant

Windsor Hampton Care Center
03.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

Certificate - Certified Nursing Assistant

Bradford College of Nursing
Stockton, CA
01-2023

Skills

  • Guest service
  • Organization
  • Order taking and Accuracy
  • Exceptional communication
  • Cleanliness
  • Cash handling
  • Menu memorization
  • Detail-oriented
  • Food safety awareness
  • Excellent customer service
  • Relationship building
  • Strong multitasking

Certification

  • CNA - Certified Nurse Assistant
  • California Department of Public Health Nursing Assistant Certification, Certificate #01178616, Expiration 02/07/2026

Languages

Spanish
Professional Working
French
Native or Bilingual
Creole
Native or Bilingual
English
Native or Bilingual

Timeline

Certified Nursing Assistant

Windsor Hampton Care Center
03.2024 - Current

Nursing Assistant

Private Duty Nursing Assistant
01.2021 - 03.2024

Restaurant Server

Boston Market
09.2017 - 09.2019

Restaurant Server

Italian Restaurant
04.2016 - 09.2017

Restaurant Server

Hotel Montana
01.2004 - 01.2010

Certificate - Certified Nursing Assistant

Bradford College of Nursing