Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Catherine Talamoa

San Antonio,TX

Summary

I am currently a new resident to Texas. I have lived in American Samoa (US Territory) for all of my life. I moved to the United States to better myself and learn what it is like to pursue challenging goals. I am eager to build a strong work ethic and succeed here.


Experienced Customer Service Representative fluent in English and Samoan language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Work History

Customer Service Representative

ASTCA
03.2022 - 06.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Leone High School
Pago Pago, AS
06.2020

Skills

  • Active Listening
  • Microsoft Excel
  • Microsoft Word
  • Account Management
  • Computer Proficiency
  • Professional Telephone Demeanor

Languages

Samoan
Native or Bilingual

Timeline

Customer Service Representative

ASTCA
03.2022 - 06.2022

High School Diploma -

Leone High School

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Catherine Talamoa