Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Taylor

Catherine Taylor

Raleigh,NC

Summary

Dynamic Senior Executive Assistant with extensive experience supporting C-level executives, specializing in multitasking and calendar management. Renowned for enhancing office efficiency through the optimization of administrative processes and leveraging advanced technical skills. Demonstrated success in managing high-stakes projects while adeptly navigating complex executive schedules.

Overview

17
17
years of professional experience

Work History

Senior Executive Assistant to Associate Vice Presidents

UNC Healthcare
Chapel Hill, NC
04.2024 - Current
  • Functioned as primary assistant to three Associate Vice Presidents and Vice Presidents.
  • Engaged with department directors to manage project schedules and report submission timelines.
  • Distributes agenda, PowerPoint, and discussion documents to meeting attendees in advance.
  • Managed telephone calls, visitor inquiries, and appointment scheduling.
  • Manages email replies following established guidelines.
  • Organizes meetings, conferences, and travel logistics for high-level officials.
  • Assisted VPs intermittently with managing directors' budget.
  • Maintained confidentiality of sensitive information.
  • Handling calendar events, organizing reports and documents, answering phone calls, setting up meetings, and screening visitors.
  • Proactively manage schedules and activities based on perceived necessities.
  • Facilitates scheduling and planning for travel, meetings, and conferences.
  • Set objectives and schedules autonomously, oversaw deliverables, updated stakeholders on progress.
  • Gathered information to support high-level meetings.
  • Maintained efficient organization of records across multiple systems.
  • Evaluated and authorized travel expenses from managers.
  • Coordinated logistics for meetings, including travel plans and lodging.

Executive Administrative Assistant/Office Manager

CRESCENT HOMES
Mount Pleasant, SC
05.2021 - 02.2024
  • Assembled all necessary documents for permitting.
  • Manage scheduling for company executives.
  • Draft, review, and send communications on behalf of company executive(s).
  • Organize and prepare for meetings, including gathering documents and attending to the logistics of meetings.
  • Answer and respond to phone calls, and communicate messages and information to the executive.
  • Prioritize emails, and respond when necessary.
  • Coordinate travel arrangements.
  • Maintain various records and documents for company executives.
  • As a coordinator, I help clients obtain building permits, permits for a structure to be altered, or whatever regulatory permits are required for their project.
  • Gathered necessary documentation from various departments.
  • Manage residential building permits, approvals, and inspections.
  • Obtained building permits and required public approval to begin land development.
  • P-Card Purchases and Budget Reporting.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Handled confidential information with discretion and integrity.
  • Created PowerPoint presentations used for diverse business needs.

Executive Plan Case Administrative Assistant

Berkeley County Government
Moncks Corner, SC
10.2016 - 05.2021
  • Handled processing and distribution of plans to relevant departments for review.
  • Clarified applicant questions about submittal procedures.
  • Streamlined departmental processes by managing applicant interactions.
  • Addressed public inquiries and communicated with the Planning Director.
  • Handled multifaceted responsibilities, including managing incoming phone communications.
  • Completed departmental time sheets and ordered supplies.
  • Skilled in using Microsoft Office applications and managing cash transactions.
  • Oversaw procurement processes while tracking expenditures and submitting proof of purchase to the finance department.
  • Employed industry-specific applications for data entry, payment processing and account updates.
  • Enhanced client satisfaction by addressing service needs effectively and driving revenue growth.
  • Delegated work to staff, setting priorities and goals.
  • Organized and facilitated regular meetings with senior management teams.

Call Center Operative/Supervisor

IQor
Charleston, SC
08.2011 - 09.2016
  • Communicate with customers/clients by telephone and/or written correspondence to attempt to bring resolution to unpaid accounts
  • Supply thorough customer service, maintain positive client/customer relations, and work efficiently in the name of the client
  • Provide thorough, efficient, and accurate updates on computer files for each call made
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry
  • Knowledge, understanding, and compliance with iQor policies and procedures
  • Maintain knowledge of functional area and company policies and procedures
  • Sales and negotiation
  • Make recommendations to implement improved processes
  • Back-to-Back sales experience with customers and sales representatives
  • Perform other duties as assigned by management

Forklift Operator/Warehouse Lead

U.T.I. Logistics
Charleston, SC
04.2008 - 06.2010
  • My job duties included, but not limited to operating and managing industrial trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading docks, into railroad cars or trucks or storage facilities
  • Drives sit-down and stand-up forklifts, and other industrial vehicles such as cherry-pickers and automated pallet jacks as needed
  • Maintains clean work area
  • Pallet building and pallet picks
  • Loads goods onto conveyer belts
  • Stacks crates, pallets, lumber, or other material
  • Ensures the safe and efficient movement of goods
  • Follows safety regulations and company guidelines
  • Checks that loads are centered and properly stacked
  • Determines when repairs need to be made on equipment
  • Loads and unloads product from and onto tractor trailers
  • Quality assurance (QA)
  • Shrink wraps goods or otherwise secures them and prepares them for transport
  • Documents arrival, departure, and movement and storage of goods, checks trucking manifests and bills of lading, maintains inventory, and tracks fulfillment of customer and vendor orders

Education

Associate degree - Business Management & Entrepreneurship

Trident Technical College
Moncks Corner, SC
06.2024

Bachelor's degree - Human Resource Management

ECPI University
Charleston, SC
09.2023

Associate degree - Human Resource Management

Trident Technical College
Moncks Corner, SC
05.2021

Skills

  • Team Leadership Experience
  • Purchasing
  • Event Planning
  • Recruiting
  • Office Management
  • Payroll
  • Interviewing
  • Sales
  • Personal Assistant experience
  • Administrative experience
  • Records management
  • Employee Orientation
  • Assistant Manager Experience
  • Calendar Management
  • Human Resources
  • Accounts Receivable
  • Conflict management
  • Microsoft Excel
  • Office Administration
  • LMS Training Administration
  • Microsoft Office
  • Payroll administration
  • Project management
  • Customer service
  • Employee training
  • Human resources management (HRM)
  • File maintenance
  • Administrative support specialist
  • Human resources support
  • Project coordination mastery
  • Telephone etiquette
  • Email management
  • Filing and data archiving
  • Time management abilities
  • Budget management experience
  • Meeting planning
  • Office administration
  • Decision-making
  • Scheduling
  • Relationship building
  • Catering coordination
  • Travel planning
  • Schedule & calendar planning
  • Team coordination

Timeline

Senior Executive Assistant to Associate Vice Presidents

UNC Healthcare
04.2024 - Current

Executive Administrative Assistant/Office Manager

CRESCENT HOMES
05.2021 - 02.2024

Executive Plan Case Administrative Assistant

Berkeley County Government
10.2016 - 05.2021

Call Center Operative/Supervisor

IQor
08.2011 - 09.2016

Forklift Operator/Warehouse Lead

U.T.I. Logistics
04.2008 - 06.2010

Associate degree - Business Management & Entrepreneurship

Trident Technical College

Bachelor's degree - Human Resource Management

ECPI University

Associate degree - Human Resource Management

Trident Technical College

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Catherine Taylor