Summary
Overview
Work History
Education
Skills
Community Service
Personal Information
Timeline
Generic

Catherine Thomas

Duncanville

Summary

Dynamic healthcare leader with extensive experience at C.C. Young Home Health and Hospice, excelling in regulatory compliance and budget development. Proven track record in employee training and quality monitoring, driving census growth from 89 to 431. Adept at fostering relationships and executing audits to ensure operational excellence.

Overview

35
35
years of professional experience

Work History

Director of Clinical Services/Alternate Administrator

Brookdale Home Health
12.2010 - Current
  • I am responsible for the Supervision of the Clinical staff, Regulatory compliance, developing and enforcing Policy and Procedures, In-services, training, Employee procurement and retention, Budget monitoring and development, Quality monitoring, and various committees.
  • Acting as the Administrator, when Administrator is absent.
  • In my five plus years our census has grown from 89 to 431.
  • We have been awarded Home Care Elite for the last two years in a row.

Administrator

C.C. Young Home Health and Hospice
04.2018 - 11.2025
  • I was responsible for the overall Management of agency, regulatory Compliance, development and enforcement of Policy and Procedures.
  • Making sure training is kept up to date.
  • Employee Procurement and retention.
  • Development and monitoring of Budget.
  • Quality Monitoring and various committees.
  • I was responsible for strategic planning and implementation.
  • Sales and marketing for the department.
  • I was responsible for keeping all the Pecos/ Medicare updates for the SNF, Home Health and Hospice, CLIA Waivers etc.
  • Searching out insurances contracts and submitting documentation for credentialing, making sure all services were included.

Regional Director of clinical services

Angmar Medical Holdings
Mansfield
12.2016 - 11.2017
  • I was responsible for the Texas agencies.
  • Ensuring that the Directors of Clinical services were Recruited and had the required qualifications and credentials, received the Proper training, and retained.
  • I did audits to ensure were keeping up with the rules and regulations as required.
  • That their staff were properly trained and that the Proper Process measure were in place to ensure compliance.
  • That all agencies were Moved to Electronic documentation and that all paper charts were complete and retained per regulations.

Director of Clinical Services/Promoted to Area Manager

Alliance care
05.2009 - 12.2010
  • I am responsible for the Supervision of the Clinical staff, Regulatory compliance, developing and enforcing Policy and Procedures, In-services, training, Employee procurement and retention, Budget monitoring and development, Quality monitoring, and various committees.
  • As the Branch Manager / Administrator, I am responsible for the Supervision of the Office staff, Regulatory compliance, developing and enforcing Policy and Procedures, In-services, training, orientation, Employee procurement and retention, Budget monitoring and development, Quality monitoring, and various committees.
  • Supervision of marketing staff, developing and maintaining the marketing program.

Director of Clinical Services/Promoted to Administrator

CARE QUEST HOME HEALTH
02.2006 - 04.2009
  • I was responsible for the Supervision of the Clinical staff, Regulatory compliance, CHAPS compliance, developing and enforcing Policy and Procedures, In-services, training, Employee procurement and retention, Budget monitoring and development, Quality monitoring, and various committees.
  • As the Administrator, I was responsible for the Supervision of the Office staff, Regulatory compliance, developing and enforcing Policy and Procedures, In-services, training, Employee procurement and retention, Budget monitoring and development, Quality monitoring, and various committees.
  • Supervision of the marketing staff, developing and maintaining the marketing program.

Director of Clinical Services/Alternate Administrator

CARE QUEST HOME HEALTH
02.2006 - 02.2007
  • I am responsible for the Supervision of the Clinical staff, Regulatory compliance, developing and enforcing Policy and Procedures, In-services, training, Employee procurement and retention, Budget monitoring and development, Quality monitoring, and various committees.
  • Acting as the Administrator, when Administrator is absent.

Field Staff RN

MAXIM HEALTHCARE
08.2005 - 02.2006
  • I work per diem wherever they send me doing home visits – mostly vents and IV therapy or hospital/long-term care staffing.
  • This is a staffing agency for Home care and facilities.

Director of Nurses

DOCTORS HEALTHCARE CENTER
10.2005 - 12.2005
  • I am responsible for Supervision of Nursing Department, regulatory compliance, writing and enforcing policy and procedures, In-services, training, hiring, firing, budget – development and monitoring, Performance Improvement, and various committees-wt, restraint etc.

Director of Nurses / Alternate Administrator

BALCHSPRINGS NURSING AND REHAB
01.2005 - 07.2005
  • I was responsible for Supervision of Nursing Department, regulatory compliance, writing and enforcing policy and procedures, In-services, training, hiring, firing, budget – development and monitoring, Performance Improvement, and various committees-wt, restraint etc.
  • Their annual survey was the week before I started, so a lot of my time has been spent on compliance issues and on revisit (which wasn’t until May) we passed with no deficiencies.
  • I also have initiated the employee of the month and other employee recognition programs to help with morale and retention.

Director of Nurses /Alternate Administrator

DALWORTH NURSING AND REHAB CENTER
07.2002 - 12.2004
  • I was responsible for Supervision of Nursing Department, regulatory compliance, writing and enforcing policy and procedures, Inservices, training, hiring, firing, budget - developing and monitoring, Performance Improvement, and various committees-wt, restraint etc.
  • At this home I have helped develop a resident centered care model, which we are implementing at this time to make this more of the residents home and less of a institution.

Director of Nurses / Alternate Administrator

BROOKWOODS CARE CENTER
06.2000 - 06.2002
  • I was responsible for Supervision of Nursing Department, regulatory compliance, writing and enforcing policy and procedures, Inservices, training, hiring, firing, budget - developing and monitoring, Performance Improvement, and various committees-wt, restraint etc.
  • Also did tile and MDS, for Medicaid and Medicare.
  • Would still be here if company hadn’t sold and new company wanted own management staff.

Director of CBA and Primary Home care/ Alternate Administrator

CYPRESS HOME CARE, INC. dba Pleasant Home care
01.2000 - 06.2000
  • I am responsible for conducting staff meetings, inservices, and nurse aide competency testing.
  • I also do patient care, supervise nursing staff, review nurse and aide notes, provide orientation for new staff and QI activities, Hiring and firing staff, writing policy and procedures, regulatory compliance, CBA assessments in nursing homes and homes to get patients certified for CBA.
  • Business merged and eventually old company employees were replaced with pleasant home care family.

Director of Nurses / Alternate Administrator

WINNSBORO NURSING HOME
01.1998 - 01.2000
  • I was responsible for Supervision of Nursing Department, regulatory compliance, writing and enforcing policy and procedures, Inservices, training, hiring, firing, budget - developing and monitoring, Performance Improvement, and various committees-wt, restraint etc.
  • Putting systems in place- this home was without a Director for 6 months prior and with three different Directors in the yr previous - no systems were in place.
  • I worked with the local wound care clinic to develop a premier wound care management program that we received refers from all over east Texas for the areas wound care management.

Assistant Director then Director of CBA and Primary Home Care

CYPRESS HOME CARE, INC.
11.1996 - 01.1998
  • I started this division from ground up - writing policies and Procedures, hiring staff and applying for license and certification.
  • As the Assistant Director, I report directly to the Director.
  • I act as the interim Director in the absence of the director.
  • I am responsible for conducting staff meetings, inservices, and nurse aide competency testing.
  • I also do patient care, supervise nursing staff, review nurse and aide notes, provide orientation for new staff and QI activities.

Post Anesthesia care unit staff nurse

HOPKINS COUNTY MEMORIAL HOSPITAL
04.1996 - 11.1996
  • In this position I monitored patients who have just had a surgery or procedure that required sedation.
  • My main objective is to maintain the patient’s airway/respiration's, pain control and monitor for adverse side effects of medications used for sedation.
  • While maintaining JACHO standards.

Assistant Director/ Assistant Administrator

CYPRESS HOME CARE, INC.
11.1995 - 04.1996
  • As the Assistant Director, I report directly to the Director.
  • I act as the interim Director in the absence of the Director.
  • I am responsible for conducting staff meeting, inservices, and nurse aide competency testing.
  • I also do patient care, supervise nursing staff, review nurse and aide notes, provide orientation for new staff and QI activities.

Branch Manager Sulphur Springs Office

EAST TEXAS MEDICAL CENTER MT. VERNON
03.1995 - 11.1995
  • Assisted with the opening of this office which included, selecting and acquiring the office location, furnishing the office with equipment, supplies and furnishings, securing field and office staff, obtaining the license and manuals and making the initial contact of the area doctors.
  • My duties included but not limited to, day-to-day operations of the office, field visits and supervision of field and office staff.
  • I was responsible for the Supervision of the Clinical staff, Regulatory compliance, JACHO compliance, developing and enforcing Policy and Procedures, In-services, training, Employee procurement and retention, Budget monitoring and development, Quality monitoring, and various committees.

Clinical Supervisor

HEALTHCOR
08.1994 - 03.1995
  • My duties included but were not limited to, QI coordinator, conducting staff meetings, inservices, nurse aide competency testing, supervised nursing staff, provided orientation, and acted as manager in the managers absence.
  • I also delivered Durable Medical Treatment, field visits, Pt teaching, nonmedicare visits, and aide supervisory visits.
  • I was there CPR instructor for the entire East Texas area.

Field Staff Nurse

EAST TEXAS MEDICAL CENTER MT VERNON
03.1994 - 08.1994
  • Primarily responsible for patient care, patient teaching, venipuncture for lab, and proper charting of all activities.

Coronary Care Unit Charge Nurse/Staff Nurse

ST. PAUL MEDICAL CENTER (Daughters of Charity Health Care Systems)
12.1992 - 03.1994
  • My duties as charge included, the supervision of the staff nurses assigned to my shift, ensure staffing coverage for the oncoming shift, making the daily duty assignments, and act as a liaison between physicians, patients families, and staff members.
  • Ensuring they follow all policies and procedures, regulations and JACHO standards.
  • As a staff nurse, I was responsible for total patient care including, assessments, creation of the patient care plan, interpret EKG rhythm changes and take necessary action when changes occur, patient education, assist physicians with a variety of procedures, perform 12 lead EKG's, and perform Venipunctures for lab and IV's keep attending physician informed of changes in patient condition, perform Advanced Cardiac Life Support as indicated, and dispense medications.

Intensive Care Unit Staff Nurse

PROVIDENCE MEDICAL CENTER-WACO (Daughters of Charity Health Care Systems)
06.1992 - 12.1992
  • I was tasked to do total patient care including but not limited to, assessments, creation of patient care plan, interpret EKG changes and take appropriate action, keep physicians apprised of patient condition, patient education, assist physicians with various procedures, perform 12 lead EKG's, venipunctures for IV starts, and dispense medications.

Renal Unit Student Nurse Tech/Graduate Nurse

HILLCREST BAPTIST MEDICAL CENTER
Waco
03.1991 - 06.1992

Renal Unit Student Nurse Tech/Graduate Nurse

As a student nurse tech, I was tasked to do total patient care including but not limited to, assessments, creation of patient care plan, keep physician informed of patient condition, patient education, assist physicians with various procedures, venipunctures for IV starts, monitor patients that are receiving dialysis. When I became a Graduate Nurse, my duties were much the same with the exception that I became authorized to dispense medications

Education

Licensed: Registered Nurse - Nursing Science

Texas Board of Nursing
Austin, TX
07.1992

Bachelor of Science - Nursing

Texas Womans University
Denton, TX
05-1992

High School -

Bolton High School
01.1981

Associate of Applied Arts and Science degree -

Richland Community College

Skills

  • Regulatory compliance
  • Policy writing
  • Budget development
  • Employee training
  • Quality monitoring
  • Healthcare management
  • Effective communication
  • Problem solving
  • Audit execution
  • Financial leadership
  • Relationship development

Community Service

  • Shots across America volunteer and assist with annual physicals for the local Boy Scout troops.
  • Community blood pressure clinics.
  • Volunteer my time to my local church for a variety of projects.

Personal Information

Title: RN, BSN

Timeline

Administrator

C.C. Young Home Health and Hospice
04.2018 - 11.2025

Regional Director of clinical services

Angmar Medical Holdings
12.2016 - 11.2017

Director of Clinical Services/Alternate Administrator

Brookdale Home Health
12.2010 - Current

Director of Clinical Services/Promoted to Area Manager

Alliance care
05.2009 - 12.2010

Director of Clinical Services/Promoted to Administrator

CARE QUEST HOME HEALTH
02.2006 - 04.2009

Director of Clinical Services/Alternate Administrator

CARE QUEST HOME HEALTH
02.2006 - 02.2007

Director of Nurses

DOCTORS HEALTHCARE CENTER
10.2005 - 12.2005

Field Staff RN

MAXIM HEALTHCARE
08.2005 - 02.2006

Director of Nurses / Alternate Administrator

BALCHSPRINGS NURSING AND REHAB
01.2005 - 07.2005

Director of Nurses /Alternate Administrator

DALWORTH NURSING AND REHAB CENTER
07.2002 - 12.2004

Director of Nurses / Alternate Administrator

BROOKWOODS CARE CENTER
06.2000 - 06.2002

Director of CBA and Primary Home care/ Alternate Administrator

CYPRESS HOME CARE, INC. dba Pleasant Home care
01.2000 - 06.2000

Director of Nurses / Alternate Administrator

WINNSBORO NURSING HOME
01.1998 - 01.2000

Assistant Director then Director of CBA and Primary Home Care

CYPRESS HOME CARE, INC.
11.1996 - 01.1998

Post Anesthesia care unit staff nurse

HOPKINS COUNTY MEMORIAL HOSPITAL
04.1996 - 11.1996

Assistant Director/ Assistant Administrator

CYPRESS HOME CARE, INC.
11.1995 - 04.1996

Branch Manager Sulphur Springs Office

EAST TEXAS MEDICAL CENTER MT. VERNON
03.1995 - 11.1995

Clinical Supervisor

HEALTHCOR
08.1994 - 03.1995

Field Staff Nurse

EAST TEXAS MEDICAL CENTER MT VERNON
03.1994 - 08.1994

Coronary Care Unit Charge Nurse/Staff Nurse

ST. PAUL MEDICAL CENTER (Daughters of Charity Health Care Systems)
12.1992 - 03.1994

Intensive Care Unit Staff Nurse

PROVIDENCE MEDICAL CENTER-WACO (Daughters of Charity Health Care Systems)
06.1992 - 12.1992

Renal Unit Student Nurse Tech/Graduate Nurse

HILLCREST BAPTIST MEDICAL CENTER
03.1991 - 06.1992

Licensed: Registered Nurse - Nursing Science

Texas Board of Nursing

Bachelor of Science - Nursing

Texas Womans University

High School -

Bolton High School

Associate of Applied Arts and Science degree -

Richland Community College