Summary
Overview
Work History
Education
Skills
Timeline
Palm Beach County Sheriff's Office Certificate of Appreciation
Safety Associate of the Month
Generic
Catherine Tucker

Catherine Tucker

Port St. Lucie,FL

Summary

As a Publix Deli Associate with 5 years of experience, I am not only qualified and professional but also deeply committed to my ongoing education. Currently, I am pursuing my HVAC Certification and EPA Universal License, and I am excited to apply my expanding knowledge to the Facilities Team at Publix.

With over 10 years of customer service experience, I have a deep understanding of customers' needs and expectations at Publix. My daily use of the refrigeration systems within the Deli Department and Bakery Departments provides me with firsthand knowledge and expertise that will be invaluable to the Facilities Team at Publix.

Overview

5
5
years of professional experience

Work History

Publix FT Deli Associate

Publix
12.2020 - Current
  • Conducting daily Steritech walks is a crucial part of my role, ensuring the safety and quality of our products. This involves checking for faulty equipment, ensuring the use of required PPE, and maintaining slicer sanitation.
  • - **Blast Chiller Inspection:** Ensure the unit is cooled to 37°F. Perform daily cleaning of interior surfaces, probes, and exteriors, with weekly or as-needed cleaning of door gaskets and fans. Additionally, conduct monthly cleaning of the condenser coils using a non-metal brush.
  • - **Turbo Chef Maintenance:** Clean air filters, door seals, and inspect electrical cords for wear and tear.
  • - **Slicer Cleaning and Maintenance:** Perform safety checks and identify machine malfunctions. Examine seams, seals, and gaskets for signs of wear. Monitor the ring guard mount, blade guard, and slicer handle for any cracks, broken parts, or missing components.
  • - **Soup Bar Check:** Ensure the soup bar's heating element is functioning correctly and maintaining a consistent temperature. Report any signs of malfunction, such as failure to heat properly, for repair.
  • - **Soda Station Maintenance:** Regular maintenance is crucial to prevent residue buildup, which can affect drink quality and harbor harmful bacteria.
  • - **Meat Case Cleaning:** Thoroughly clean the meat cases every week, adhering to rigorous food safety and sanitation protocols while ensuring the temperature remains at 40°F.
  • - **Sub Station and OEO Station Inspections:** Regularly inspect equipment for wear and tear, reporting any issues to maintenance. Ensure that temperature control units maintain cold foods at or below 40°F and monitor for leaks or excessive condensation within the unit.
  • - **Walk-In Cooler and Chicken Cooler Checks:** Inspect for excess moisture and dirt buildup on the fans. Monitor the thermostat to ensure it reads 40°F and visually check the units for damage or wear.
  • I thrive in fast-paced environments and possess strong critical thinking skills, enabling me to make quick and effective decisions in high-pressure situations.
  • - I have knowledge of Chemstar Chemicals and their correct applications.
  • - I am proficient with Publix Computer Systems and adept at navigating complex systems to streamline processes, including the use of Publix Pro and all its applications.
  • I am experienced in scanning transfers and shrink, as well as providing direct customer assistance to address their needs. I ensure product quality by regularly inspecting and rotating perishable items to maintain freshness.
  • Additionally, I train new deli associates on food safety standards and customer service protocols, strictly following sanitation and food safety guidelines as required by regulatory agencies and the company.
  • I participate in ongoing training initiatives, staying updated on relevant industry knowledge and best practices within the deli department. I also assist in training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team, and learn other teammates' tasks to serve as a backup when needed. Train as backup.

Education

Palm Beach State College
Lake Worth, FL

HVAC

Auburn University, HVAC Technical Certification Program,
06-2026

Skills


    - Flexible with scheduling, particularly on weekends and evenings, and is open to travel and new adventures

    **Skills and Expertise:**
    - Possesses proficiency in equipment handling along with exceptional organizational abilities
    - Demonstrates a commitment to enhancing operational efficiency and delivering outstanding customer service
    - Experienced in filter replacement, maintenance, and HVAC troubleshooting, ensuring effective environmental controls
    - Shows a strong mechanical aptitude and an understanding of essential safety practices
    - Proficient in a variety of computer applications, supporting efficient workflow management

    **Soft Skills:**
    - Excels in collaborative work environments, contributing positive energy and enthusiasm to team efforts
    - Well-developed time management skills allow the ability to meet deadlines consistently
    - Displays strong attention to detail and adaptability in dynamic situations
    - Prioritizes effective communication paired with active listening skills
    - Capable of critical thinking and problem-solving, aiding in the resolution of challenges
    - Physically capable and knowledgeable regarding safety procedures, ensuring a secure working environment

    **Passion:**
    - Demonstrates a dedication to making a positive impact and contributing to collective success in all endeavors

Timeline

Publix FT Deli Associate

Publix
12.2020 - Current

Palm Beach State College

HVAC

Auburn University, HVAC Technical Certification Program,

Palm Beach County Sheriff's Office Certificate of Appreciation

March 3rd, 2025, In Appreciation for your kindness, patience, and empathy shown to the Palm Beach County Sheriff's Office following the loss of Deputy Powell. 

Safety Associate of the Month

June 4, 2025. Store 1350 Safety Associate of the month. 

Similar Profiles

CREATE PROFILE
Catherine Tucker