Catherine VanDyck
goodyear,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Chief Administrative Officer/Behavioral Health Technician
Twin Hearts LLC
Goodyear, AZ
08.2022 - Current
- Supervised administrative staff to ensure tasks were completed accurately and efficiently according to established timelines.
- Carrying out individual treatment plans prescribed by medical professionals
- Monitoring patients and recording observations and reporting back on each patient's progress and concerns
- Ensuring patients have a safe and supportive environment.
- Assist with intake process for new patients/clients.
- Assist in developing specific behavioral treatments, including coping skills, anger management, and other self-regulation activities
- ·Anticipate and respond to client needs, including crisis intervention, and provide instruction in settings such as community location.
- Manage program schedule, including group activities, telehealth appointments, and individual check-ins.
- Continue professional development with educational courses, and self-study
Inpatient Coder
Abrazo Regional Office
Phoenix, AZ
02.2014 - 09.2020
- Assigned ICD-9-CM and CPT codes to diagnoses and procedures in accordance with accepted coding principles.
- Analyzing and abstracting diagnosis and procedures from medical records, and accurately Coding for billing
- Reviewed patient medical records to ensure accuracy of diagnosis and procedures codes.
- Maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third-party billing requirements.
- Analyzed physician documentation for completeness, accuracy, and compliance with coding guidelines.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Unit Secretary
Abrazo West Campus
Goodyear, AZ
10.2007 - 06.2014
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Compiled physical and digital documents, charts and reports.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Managed unit call reception and routed calls to correct department.
Restorative Certified Nursing Assistant
Plaza Del Rio Care Center
Peoria, AZ
05.1998 - 04.2007
- Participated in development and implementation of individualized plans of care for each resident assigned under direction of a registered nurse or licensed physical therapist assistant.
- Adhered to HIPAA regulations regarding confidentiality of patient information.
- Aided with care planning and transition from skilled rehabilitation services to restorative care.
- Administered medications as prescribed by physician and documented accordingly.
- Recorded patient health information in electronic medical records.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Applied Science - Health Information Management
Phoenix Community College
Phoenix, AZ03-2012
Some College (No Degree) - Care Giver
Arizona Training Medical Institute
Phoenix, AZSkills
- Relationship Building
- Customer Service
- Team Oversight
- Employee Coaching
- Computer operating skills
- Navigate patient log and database using software like Cerner Millennium, McKesson, QuadraMed, MedSeries4 (MS4), and 3M Encoder
- ICD-9-CM and CPT coding,
- Chart tracking, assembling, qualitative review, chart storage and retrieval
- HIPPA regulations, compliance, and violations
- Vital statistics, Scanning/Analysis, Release of Information
- Regulatory Compliance
Certification
- Associate Degree - Medical Billing and Coding
- Certificate of Completion - Health Unit Secretary
- Certificate of Completion - Restorative Assistant
Timeline
Chief Administrative Officer/Behavioral Health Technician
Twin Hearts LLC
08.2022 - Current
Inpatient Coder
Abrazo Regional Office
02.2014 - 09.2020
Unit Secretary
Abrazo West Campus
10.2007 - 06.2014
Restorative Certified Nursing Assistant
Plaza Del Rio Care Center
05.1998 - 04.2007
Associate of Applied Science - Health Information Management
Phoenix Community College
Some College (No Degree) - Care Giver
Arizona Training Medical Institute
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