Catherine Verbich

• Developed and implemented sales strategies to achieve monthly targets.
• Trained and mentored sales team on product knowledge and customer service.
• Managed customer relationships through effective communication and follow-up practices.
• Evaluated team performance metrics to drive accountability and continuous improvement efforts.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Facilitated customer navigation of legal paperwork involved in vehicle purchase and registration.

Evaluated credit applications, submitting them to banks for advantageous approvals for customers and dealership.

Cultivated partnerships with banks to support financing solutions.

Managed contract funding processes to improve operational efficiency.

Assisted customers in selecting products that ensured protection aligned with individual driving behaviors.

Employed rapport building and targeted questioning to match customers with suitable vehicles.

Negotiated pricing strategies to achieve competitive offers.

Ensured outstanding customer service through attentive support and follow-up.