Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Work Availability
Quote
Timeline
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CATHERINE VILLAR

CATHERINE VILLAR

Daly City,Ca

Summary

Profile/Skills Summary 20 years of solid experience in the Philippine Government, Foreign Affairs Relations, Public Relations, Foreign Diplomacy and Customer Relations. Expert in Political, Cultural and Filipino Community relations, Strategy formulation, Administrative Operation and Executive Assistant to VIP’s. Strong analytical ability and creativity in problem resolutions, Fast learner. Team Player, Approachable and Loyal. Easily adapts to a fast-paced and competitive environment Receptive to changes and willing to absorb new knowledge to further improve self, goal oriented. Dedicated and with proven high-level work ethics in upholding the best interest of the company and the community. Strategic in Organizing, Public and Customer Service. Very Enthusiastic, Hold a positive outlook and mindset Calm and can work under pressure.

Overview

3
3
Languages
3
3
Certifications
1
1
year of post-secondary education
20
20
years of professional experience

Work History

B. Presidential Staff Officer II: Executive Assistant

  • (Appointments Secretary) to the President of the Republic of the Philippines.
  • Handled the day to day appointments and events of the President (getting confirmation from the President, organizing events based on the President's requirements, coordinating with different offices inside the OP, in-house preparations and Protocol and Security to media relations.).

FOREIGN SERVICE STAFF OFFICER III

09.2020 - Current
  • Assigned at the Office of the Secretary Supervisor of Intelligence and security unit, Manager of contact tracing group for DFA Employees- Gives clearance for coming back to work after covid.
  • Provides Support for DFA covid patients- Modified Customer and Patients support to decrease complains for about 30%.
  • Ensure a safe and secure and legal work environment.
  • Maintains staffs rotation of duties, day to day activities and assignment of staff.
  • Accomplish departments objectives by managing staff , planning and evaluating the departments activities.
  • Develops personal growth opportunities.
  • Maintain harmony in the office and smooth execution of daily events.

Consular Assistant and Passport Signing Officer

Philippine Consulate
San Francisco
06.2017 - 01.2020
  • Of Dual Citizenship Section and Passport Division-led a team of 10 personnel to consular outreaches.
  • Manages the Assistance to National for Filipinos abroad- was able to negotiate the sending home of Filipinos stranded in Alaska.
  • Negotiated the bail of Filipinos in Jail , represents the Filipinos having problems with their employers.
  • Serve as negotiator for the Filipinos and employers in contract negotiations with recognized employees.
  • Investigations and advice on a full range of employee relations matter in formal and informal grievances.
  • Develop of performance management plans, disciplinary issues.
  • Employee assistance referrals.
  • Provides information, advice and assistance to Human resources department manager and staffs regarding application of status, regulation, contracts, and employee relations.
  • Facilitate ongoing communications and working relationships and immigration of workers and Filipino relationships with employee representative organizations including coordination of joint labor management committees.
  • Participates in the development and delivery of management training programs designed to advance the human resource skills and also in the management of staffs.
  • Assists daily applicants of the Consulate, accommodate all applicants for processing notarial and dual citizenship.
  • Fasten services and less waiting time in half.
  • Respond to customer complaints even before they happen.
  • Meet the needs of the customers and ensure efficient and fast delivery of the consulate services.
  • Attend and organize social functions to for customers to build good relationships.

Attaché, Executive Assistant /Special Assistant

Embassy of the Philippines
01.2015 - 01.2017
  • To the Philippine Ambassador to Singapore.
  • Responsible for managing the schedules and communications of the Ambassador.
  • Prioritizing their emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements.
  • Maintain comprehensive and accurate records.
  • Writing and editing emails/ drafting memos, preparing communications on behalf of the Executive officer / Ambassador.
  • Providing Accounting Duties.
  • Organizing meetings and events including scheduling, sending invitation, via email or actual printing of invitation cards, seating place cards, seating plan, organizing catering and venue reservations.
  • Answering phone calls in a polite and professional manner, welcoming visitors and identifying the purpose of visit before, scheduling their meet with the Ambassador.
  • Prioritizing the calendar of the Ambassador / Executive including making the appointments and prioritizing the most sensitive matter.
  • Led the Filipino Overseas Electoral Campaign 2016 in Singapore.

Special Disbursing Officer /Principal Assistant

01.2011 - 01.2014
  • At the Office of the Undersecretary for Special and Other Concerns.
  • Designated as Gender and Development Focal Point (GAD)- Build good relationship for women in the Department, to create a harmonious relationship without harassment and bullying.
  • Organizes campaign anti Work Injustice.
  • Maintain cohesion on a day to day basis, prepares correspondence.
  • Answer and screen incoming calls and initiate contact or calls as requested.
  • Assists the Official / Associate in their legal needs.
  • Maintains the Undersecretary’s calendar/ updating them daily as necessary.
  • Perform human resource function.
  • Prepares reports, special projects which may include data collection, coordination, final copy preparation and distribution.
  • Maintain and make daily minutes for the meetings and keep strict confidentiality.
  • Prepares food and welcomes guest of the Undersecretary.
  • Assigned as Special Disbursing Officer for the Office of the Undersecretary for Special and Ocean Concerns- Handles the Office Budget, Procurement of Office needs, gifts, and tokens.
  • Assists the Office of the President in gather data and facts to other concerns like SABA Conflict and South China Sea.
  • Assists the Visitors and Guests that may come to the Executive director for any assistance for consular services.
  • Familiar with the different departments in the building , team work with other employees and coordination to different areas and departments.

Consular Assistant, Signing officer, Manager

San Francisco PCG
01.2005 - 01.2011
  • Of the Passport Section - Led a team of 10 for Consular outreach to IDAHO, Oregon and Seattle.
  • Increased the passport sales for 160% on these outreaches.
  • Coaching, training and developing newly assigned employees and staff.
  • Dealing with performance problems, attendance, breaks and rotation of personnel.
  • Conducting performance evaluations.
  • Troubleshooting and provide policies, standard rules for staff.
  • Lead the team for a common goal to reach the objective of the consulate.
  • Cultural Offices - handling all Filipino social and cultural events, gathering of Filipino group and organizations.
  • Organize Community gatherings.

Executive Assistant

01.2002 - 01.2005
  • Spouse of the Secretary of Foreign Affairs who held the position of Chairman of DFA Ladies Foundation, International Bazaar Foundation, Diplomatic ladies Foundation etc.
  • Handles the day to day events of the Spouse of the Secretary of Foreign Affairs.
  • Updates the daily schedule of the Chairman.
  • Plan and organize events for the chairman, from printing and delivering of invitation cards.
  • Keeping all files and records for the chairman confidentially.
  • Point person to all communications with other foundations handled by the chairman.

Vice President, staff officer, Presidential Staff Officer IV: Presidential Protocol Officer

DFA Rank and File Association
07.1999 - 03.2002
  • Office of the president of the Philippines Presidential, Supervised the program, speech and guests of the Presidents' day to day event -Ceremonies and Functions.

Education

MASTERS - PUBLIC ADMINISTRATION

Nanyang Technology University
08.2016 - 07.2017

BACHELOR OF SCIENCE - COMMERCE MAJOR IN MANAGEMENT

Spanish Level 2 & 3 - undefined

Foreign Service Institute

Basic Foreign Service Staff Officers Course Grade- 2.5 - undefined

School of Diplomacy, DFA
03.2014 - 04.2014

2014 Administrative Officers Course Award - undefined

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Skills

Supervision

undefined

Accomplishments

  • INFORMATION Born on 26 July 1977, Manila Philippines Height 5’6 / weight: 235 lbs.
  • Christian.

Certification

Spanish - Intermediate Listener, Novice Speaker, Advanced Reading and Writing

Affiliations

Active Member of Philippine Chamber of Commerce, San Francisco Chapter 2018-2020 Active Filcom member under the stewardship of the Philippine Embassy in Singapore (2015 - 2017) Member of Rotary Club Makati , Metro Manila Philippines

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

FOREIGN SERVICE STAFF OFFICER III

09.2020 - Current

Consular Assistant and Passport Signing Officer

Philippine Consulate
06.2017 - 01.2020

MASTERS - PUBLIC ADMINISTRATION

Nanyang Technology University
08.2016 - 07.2017

Attaché, Executive Assistant /Special Assistant

Embassy of the Philippines
01.2015 - 01.2017

Basic Foreign Service Staff Officers Course Grade- 2.5 - undefined

School of Diplomacy, DFA
03.2014 - 04.2014

Special Disbursing Officer /Principal Assistant

01.2011 - 01.2014

Consular Assistant, Signing officer, Manager

San Francisco PCG
01.2005 - 01.2011

Executive Assistant

01.2002 - 01.2005

Vice President, staff officer, Presidential Staff Officer IV: Presidential Protocol Officer

DFA Rank and File Association
07.1999 - 03.2002

Spanish Level 2 & 3 - undefined

Foreign Service Institute

BACHELOR OF SCIENCE - COMMERCE MAJOR IN MANAGEMENT

B. Presidential Staff Officer II: Executive Assistant

2014 Administrative Officers Course Award - undefined

1 1 - 1 1

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CATHERINE VILLAR