Abstract. Strong industry experience in all phases of product lifecycle, and experience leading complex projects in multi-disciplinary, global companies. Ability to work in a highly dynamic, fast-paced, multi-cultural environment. Seeking to create clarity in complex situations while distilling communication of intricate projects, problems, and technical solutions for common understanding and forward movement.
Overview
19
19
years of professional experience
Work History
Sr. Director, Global Product Quality
BioNTech
Cambridge, MA
05.2023 - Current
Accountable for creating structured approaches to communication and governance to support the product quality network
Led cross-functional teams to define and effectively implement product lifecycle processes and standards
Set and maintained quality strategy across BioNTech portfolios to support commercialization efforts
Set up governance for complex impacting changes (e.g. global changes, multi-product or multi-site) and for proactively identifying quality risks and improvement opportunities across the cell therapy network
Provided a network for product intelligence and ensuring product information is available and approved
Developed, with the help of cross-functional teams, a quality strategy to be maintained for consistency and standardization
Ensured systems were in place for quality support for preparation of CMC clinical and commerical regulatory submissions and associated Health authority questions
Site Head of Quality
Cell & Gene Therapies BU, Lonza
Lexington, MA And Portsmouth, NH (a.i.)
04.2022 - 03.2023
Developed, implemented and monitored of Quality programs, policies and procedures to ensure compliance with GMP standards, corporate policies
FDA, EMA and other regulatory body regulations and guidelines
Proven experience in senior leadership position
Aseptic processing expertise and implementation of EU GMP Annex 1
Proven experience implementing initiatives to drive Quality programs and ensure maximum productivity
Ensured systems met the needs of all internal and external constituencies with an emphasis on process, quality, productivity, budget control, and profitability
Served as the point person with industry partners regarding product quality matters, customer satisfaction levels and regulatory authority interaction
Evaluated all current Quality systems and processes and recommended and implemented appropriate enhancements to ensure the achievement of long-term objectives
Created active training and development plans for Quality staff with the objective of driving the overall competence and professionalism of the Quality functions
Served as the company Quality expert, providing solid, well-informed, actionable Quality support to Operations and other functions as requested
Head of Validation
Lonza
Portsmouth, NH
01.2019 - 03.2021
Led all aspects of Validation for one of the largest manufacturing facilities in North America, (~69,677 sq.m)
Ensured that manufacturing related GMP systems and controls meet Global Quality standards and applicable regulatory requirements regarding qualification and validation
Accountable for validation strategies, programs, continuous improvement, and team leadership for equipment and utilities qualification/validation, process equipment cleaning validation, and computer systems validation
Interfaced between capital project teams and site validation teams to ensure commissioning / qualification plans and activities are developed and executed appropriately for project needs and site validation requirements
Ensured validation component of capital projects was completed on schedule and within budget
Built and maintained expertise in validation within validation teams, ensuring development of validation managers and staff
Maintained cross-site and industry connections to ensure Lonza's validation programs remained at the forefront of the Lonza network and biopharma industry
Site Data Integrity Lead – managed performance of DI program, strategic direction, and risk framework
Partnered with stakeholders to advance data standardization, process simplification, data quality enhancement and automation where needed
Engineering Business Partner - Provided QA oversight and collaboration with the Engineering Department
Manager, Computerized Systems Validation
Lonza
Portsmouth, NH
01.2019 - 04.2023
Oversaw validation and launch of computerized systems including: Process Control Systems (PCS), Distributed Control Systems (DCS), Building Automation System (BAS), QC Lab and Manufacturing Equipment software and standalone software applications via ISPE GAMP, EU Annex 11, and 21 CFR Part 11
Applied lessons learned and remained informed of industry regulatory changes as it applies to computer systems validation
Maintained periodic review program for computer systems validation group
Ensured proper structuring of the CSV group as well as budgeting and resource planning
Facilitated and led external regulatory inspections
Coached and mentored team within QS department
Managed projects including Design History Files (DHFs) and Device Master Records (DMRs)
Established and managed Site Risk Profile
Fostered environment of teamwork and open communication
Established and track Key Performance Indicators (KPIs) annually for Quality- related metrics
Supervisor, Validation Engineer
Vericel Corporation, Formerly Genzyme Sanofi
Cambridge, MA
03.2015 - 10.2017
Managed all QMS quality records for the validation department (from initiation, plan development, through to closure)
Managed, coached and mentored team within the Validation department
Project management of changes to GMP systems (facilities, utilities, equipment), as well as revalidation following equipment failures
Proficient in TrackWise Quality Management System (IQ/OQ/PQ of v8.7) and all system workflows
Validation Assessments (SME) and project manager for change control
Validation Engineer
Vericel Corporation, Formerly Genzyme Sanofi
Cambridge, MA
07.2012 - 03.2015
Performed IQ/OQ/PQ (initial and requalification) studies on equipment, computerized systems, ISO 5 and ISO 7 cleanrooms, and utilities, CFR 21 Part 11 and EU Annex 11
Performed requalification quality reviews and statistical analysis to support site requalification program
Participated in internal and external audit inspections
Created department SOPs for equipment validation under ISO/FDA regulations and regulatory requirements
Validated databases and computer systems for reporting quality and reliability data
Liaison to metrology department, generated validation and calibration metrics
Improved validation processes by developing and implementing risk-based strategies for equipment, systems, and facilities.
Validation Engineer
Bristol Myers Squibb
Syracuse, NY
05.2011 - 06.2012
Established and maintained validation infrastructure to ensure compliance with current regulatory expectations such as programs for periodic revalidation, cleaning validation, equipment validation, sterilization validation and process validation
Performed IQ/OQ/PQ (initial and requalification) studies on equipment including but not limited to: SIP/CIP and process vessels, autoclaves, freezers, refrigerators, vacuum ovens, and review of chromatography column validation studies
Project management: creating, entering and managing project timelines
Worked with external vendors for contracted validation activities to ensure compliance with corporate and regulatory standards
Trained staff in cGMP, validation practices and regulatory compliance
Senior Research Support Specialist
The Research Foundation, SUNY
Syracuse, NY
09.2004 - 06.2008
Research for the Department of Paper and Bioprocess Engineering
Operated small-scale bioreactors for wood product engineering research
CIP of small-scale bioreactors Research pertaining to paper production
Digestion of wood in digesters and post-batch processing as well as laboratory analysis
Laboratory analysis: Kappa, Viscosity tests, Kraft and Hot-water extraction and NMR extract analysis Exploration of wood products for potential renewable energy source
Education
Master of Science - Bioprocess Engineering
SUNY ESF
12.2011
Bachelor of Science - Environmental Science
University of New Hampshire
Skills
Problem-solving Abilities
Manage Talent and People Development
Operational Manufacturing and Budget Forecasting
Proven ability in leading global and local site teams in the management and completion of multiple, complex projects
Ability to think strategically and proactively identify issues to address with a collaborative, solutions-oriented approach
Strong ability to distill complex problems into simple solutions
<ul>
<li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li>
<li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li>
<li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li>
<li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li>
<li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li>
<li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li>
<li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li>
<li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li>
<li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li>
<li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li>
<li>Requirement gathering, documentation, communication, team building, quality control.</li>
</ul> at Mahindra Last Mile Mobility Ltd.<ul>
<li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li>
<li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li>
<li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li>
<li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li>
<li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li>
<li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li>
<li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li>
<li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li>
<li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li>
<li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li>
<li>Requirement gathering, documentation, communication, team building, quality control.</li>
</ul> at Mahindra Last Mile Mobility Ltd.
Global Product Support Engineer II at UI Path Robotics Process Automation India Pvt LtdGlobal Product Support Engineer II at UI Path Robotics Process Automation India Pvt Ltd