Catherine Wayman
Wichita,KS
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest Cashier with solid background in Fast paced environments environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Trustworthy and dedicated cashier with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cashier
Dillons Marketplace
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Cashier
Dillons Marketplace
05.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Cashier
Dairy Queen Grill & Chill
11.2021 - 05.2022
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree - Business
Wichita State University
Wichita, KS05.2027
High School Diploma -
Hutchinson High School
Hutchinson, KS05.2023
Skills
- Product Restocking
- Customer Assistance
- Cash Handling
- Payment Collection
- Payment Processing
- Product Recommendations
- ID Verification
- POS Systems
- Customer Service
- Cash Register Operation
- Returns Processing
- Complex Problem-Solving
- Refunds and Exchanges
- Customer Relations
- Order Verification
- Liquor Law Compliance
- Point-Of-Sale System Operation
- Order Packaging
- Conflict Resolution
- Cash Register Systems
- Liquor Regulations and Compliance
- Written and Verbal Communication
- Time Management Skills
- Point of Sale Operation
- Loyalty Program Promotion
- Money Handling
- Refund Handling
- Purchase Assistance
- Staff Training
- Cleaning and Sanitizing
- POS System Operations
- Problem Solving Abilities
- Adaptability and Flexibility
- Effective Communication
- Basic Math Competence
- Telephone Etiquette
- Organizational Abilities
- Teamwork and Collaboration
- Reliability and Punctuality
- Attention to Detail
- Patience and Empathy
- Professionalism and Courtesy
- Decision Making Aptitude
- Point of Sale Proficiency
- Work Ethic and Integrity
- Customer Service Excellence
- Multitasking Capabilities
- Fraud Prevention Awareness
- Weight and Measurement
- Honest and Dependable
- Cooperative Attitude
- Policies and Procedures
- Reliable and Responsible
- Employee Training
- Price Identification
- Product Location
- Analytical Thinking
- Adaptable and Flexible
- Training and Mentoring
Timeline
Cashier
Dillons Marketplace
08.2023 - Current
Cashier
Dillons Marketplace
05.2022 - 08.2023
Cashier
Dairy Queen Grill & Chill
11.2021 - 05.2022
No Degree - Business
Wichita State University
High School Diploma -
Hutchinson High School
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