Catherine Wiley
Redding,CA
Summary
Adaptable, independent, and hardworking mentor offering deep dedication to providing services to children and families in need. Established long-lasting connections with families to achieve goals of health and self-sufficiency. Empathetic, relatable, and quickly building rapport. Excellent interpersonal skills, tact and diplomacy. Possess expertise in time management, organization, written and verbal communication.
Overview
5
5
years of professional experience
Work History
Professional Resource Parent
Children’s Legacy Center
Redding, CA
01.2024 - Current
- Providing support and stability for youth. Worked effectively in fast-paced environments. Skilled at working independently and collaboratively in a team environment. Proven ability to learn quickly and adapt to new situations. Excellent communication skills, both verbal and written. Worked well in a team setting, providing support and guidance. Organized and detail-oriented with a strong work ethic. Used critical thinking to break down problems, evaluate solutions and make decisions. Adaptable and proficient in learning new concepts quickly and efficiently. Worked with children daily with behavioral issues.
Juvenile Detention Officer
Shasta County Juvenile Probation
Redding, CA
12.2020 - 02.2023
- Inspected cells and conducted random searches of common areas. Detected potential threats and quickly defused conflicts. Promoted rehabilitation of offenders and maintained safety of staff and residents. Observed and recommended special community services opportunities to support offenders. Counseled juveniles on day-to-day life decisions. Built rapport and helped mentor juveniles.
Attendance Support Tech
Shasta County Office of Education
Redding, CA
01.2022 - 09.2022
- Organized community resources and coordinated referrals to give parents additional support. Prepared and issued summons, complaints, warrants and other documents necessary for Truancy Court. Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions. Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates. Assisted organizational efforts by filing, entering data and answering phones. Resolved various situations to cultivate strong student and parent relationships.
Parent Partner
Pathways to Hope for Children
Redding, CA
10.2019 - 12.2021
- Organized community resources and coordinated referrals to give parents additional support. Assisted parents with building effective skills and establishing plans for handling different situations. Showed parents how to handle diverse situations through behavior modeling and role-playing. Set up and managed family and one-on-one meetings to establish goals and set up plans to achieve every milestone. Worked with community resources to engage youth in pro-social activities and help families access services. Referred family members to outside support options to assist with coping during times of increased stress. Identified appropriate community resources and provided referrals for services.
Skills
- Verbal and written communication
- Adaptability
- Basic computer skills
- Multitasking
- Excellent problem solver
- Strategic planning and organization
- First aid and CPR certified
- Case Management
- Detail Oriented
- Organizational Skills
- Crisis management
- Non-violent intervention
Timeline
Professional Resource Parent
Children’s Legacy Center
01.2024 - Current
Attendance Support Tech
Shasta County Office of Education
01.2022 - 09.2022
Juvenile Detention Officer
Shasta County Juvenile Probation
12.2020 - 02.2023
Parent Partner
Pathways to Hope for Children
10.2019 - 12.2021