Summary
Overview
Work History
Education
Skills
Music, cooking, swimming
Timeline
Generic

Catherine Williams

Silver Spring,MD

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Dollar General. Adept at cash handling and fostering team collaboration, I excel in fast-paced environments, ensuring customer satisfaction and operational efficiency. Committed to continuous improvement and delivering exceptional results in every role.

Overview

2026
2026
years of professional experience

Work History

Cashier

Dollar General
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, ensuring a positive shopping experience.
  • Resolved customer complaints promptly, fostering loyalty and satisfaction.
  • Collaborated with team members to improve checkout efficiency during peak hours.

Residential Coucelor

JFGH
04.2005 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Care Giver

ForGrace Health Care
05.2004 - 01.2005

Cashier

Shoe in Company
01.2001 - 03.2001

Cook Supervisor

Sheraton Hotel -Tanzania
05.1995 - 08.2000
  • Supervised kitchen staff to ensure efficient meal preparation and service.
  • Developed standardized recipes to maintain consistency in food quality.
  • Trained new cooks on food safety procedures and kitchen equipment usage.
  • Monitored inventory levels, ensuring timely replenishment of supplies.
  • Continuously evaluated staff performance levels through regular assessments, identifying areas for improvement and providing targeted coaching.
  • Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
  • Identified areas for cost reduction in ingredient sourcing without sacrificing quality or flavor profiles of dishes served.

Cook

New Arusha Hotels
01.1991 - 03.1995
  • Prepared diverse menu items adhering to food safety standards and quality guidelines.
  • Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness.
  • Collaborated with team members to streamline food preparation processes.
  • Assisted in inventory management, tracking supplies to minimize waste.
  • Implemented portion control techniques to enhance meal presentation and consistency.
  • Adapted recipes based on seasonal ingredients and customer preferences for enhanced flavor profiles.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Education

No Degree - IT

Richard Collage
Dallas Texas

Diploma - Food Production

Forodhani
TANZANIA
11.1994

Diploma - Hotel Management

YMCA Vacational Training Center
Moshi Kilimanjaro
10.1990

High School Diploma - Arts Education

Kibosho High School
Kilimanjaro Tanzania
10.1987

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration

Music, cooking, swimming

I love music

Timeline

Residential Coucelor

JFGH
04.2005 - Current

Care Giver

ForGrace Health Care
05.2004 - 01.2005

Cashier

Shoe in Company
01.2001 - 03.2001

Cook Supervisor

Sheraton Hotel -Tanzania
05.1995 - 08.2000

Cook

New Arusha Hotels
01.1991 - 03.1995

Cashier

Dollar General

No Degree - IT

Richard Collage

Diploma - Food Production

Forodhani

Diploma - Hotel Management

YMCA Vacational Training Center

High School Diploma - Arts Education

Kibosho High School
Catherine Williams