Catherine Williams
Silver Spring,MD
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Dollar General. Adept at cash handling and fostering team collaboration, I excel in fast-paced environments, ensuring customer satisfaction and operational efficiency. Committed to continuous improvement and delivering exceptional results in every role.
Overview
2026
2026
years of professional experience
Work History
Cashier
Dollar General
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Resolved customer complaints promptly, fostering loyalty and satisfaction.
- Collaborated with team members to improve checkout efficiency during peak hours.
Residential Coucelor
JFGH
04.2005 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Care Giver
ForGrace Health Care
05.2004 - 01.2005
Cashier
Shoe in Company
01.2001 - 03.2001
Cook Supervisor
Sheraton Hotel -Tanzania
05.1995 - 08.2000
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Developed standardized recipes to maintain consistency in food quality.
- Trained new cooks on food safety procedures and kitchen equipment usage.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Continuously evaluated staff performance levels through regular assessments, identifying areas for improvement and providing targeted coaching.
- Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
- Identified areas for cost reduction in ingredient sourcing without sacrificing quality or flavor profiles of dishes served.
Cook
New Arusha Hotels
01.1991 - 03.1995
- Prepared diverse menu items adhering to food safety standards and quality guidelines.
- Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness.
- Collaborated with team members to streamline food preparation processes.
- Assisted in inventory management, tracking supplies to minimize waste.
- Implemented portion control techniques to enhance meal presentation and consistency.
- Adapted recipes based on seasonal ingredients and customer preferences for enhanced flavor profiles.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
No Degree - IT
Richard Collage
Dallas Texas Diploma - Food Production
Forodhani
TANZANIA 11.1994
Diploma - Hotel Management
YMCA Vacational Training Center
Moshi Kilimanjaro 10.1990
High School Diploma - Arts Education
Kibosho High School
Kilimanjaro Tanzania 10.1987
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Music, cooking, swimming
I love music
Timeline
Residential Coucelor
JFGH
04.2005 - Current
Care Giver
ForGrace Health Care
05.2004 - 01.2005
Cashier
Shoe in Company
01.2001 - 03.2001
Cook Supervisor
Sheraton Hotel -Tanzania
05.1995 - 08.2000
Cook
New Arusha Hotels
01.1991 - 03.1995
Cashier
Dollar General
No Degree - IT
Richard Collage
Diploma - Food Production
Forodhani
Diploma - Hotel Management
YMCA Vacational Training Center
High School Diploma - Arts Education
Kibosho High School