Catherine Wilms
Spring
Summary
Dedicated billing clerk with almost 15 years in the automotive industry. I am detail-oriented and organized with experience in the billing process and finalizing deals accurately. I have strong analytical skills to identify and resolve discrepancies efficiently. I am excited to join a dynamic and forward-thinking automotive company like yours, and am eager to contribute to your continued success.
Overview
15
15
years of professional experience
Work History
Office Manager
Honda of Tomball
07.2019 - 03.2024
- Supervise and assist accounting staff to ensure they had all they need to excel.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Reconciled schedules and corrected any discrepancies related to sales, service and parts.
- Assist HR with onboarding all new employees and ensure all required documents for hiring were present and complete.
- Review all sales deals to ensure accuracy and completion.
- Upload positive pay and receipt all funding notices.
Deal Coster/Biller
Pohanka Automotive Group
03.2015 - 07.2019
- Review all deals for accuracy and completeness.
- Process billing accurately and efficiently for 200-500 deals new/used in CDK.
- Submit documents needed for funding to banks.
- Receipt all car deal fundings and aftermarket payments/debits.
- Review and submit all aftermarket and process cancellations.
- Process trade payoff checks and mail to appropriate lenders.
- Complete floorplan payment daily.
- Generate and maintain sales commission reports
Accounting Admin
Pohanka Automotive Group
02.2014 - 03.2015
- Enter all new vehicle invoices accurately.
- Process and bill all dealer trades.
- Send MCO's for DX and ensure we received the correct and completed MCO from other dealer.
- Ensure deal jackets contain all necessary paperwork for funding, including contracts, titles, payoff info, and supporting documents.
- Double-check for missing signatures, incorrect figures, or compliance red flags before submission.
Receptionist
Pohanka Automotive Group
08.2009 - 02.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Fauquier High School
Skills
- Customer service
- Organizational skills
- Data Entry
- Attention to detail
- Office administration
- MS Excel
Timeline
Office Manager
Honda of Tomball
07.2019 - 03.2024
Deal Coster/Biller
Pohanka Automotive Group
03.2015 - 07.2019
Accounting Admin
Pohanka Automotive Group
02.2014 - 03.2015
Receptionist
Pohanka Automotive Group
08.2009 - 02.2014
High School Diploma -
Fauquier High School
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