Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Wilson

Linwood,NJ

Summary

Professional Closing Specialist with 4 years of experience in Title and over 12 years experience in Real Estate. Licensed Escrow Officer in NJ, MD, VA, IN, and MO. Familiar with closing guidelines in over a dozen different states. Successfully manage busy pipeline ensuring timely and accurate closings. Strong focus on team collaboration, new hire training, and process review. Adaptable to changing needs, known for reliability and great customer service. Proficient in CORE, CORE WORD, and all Microsoft Office Applications.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Closing Officer

RealTech Title
07.2021 - Current
  • Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
  • Coordinated with sellers, buyers, escrow agents, and real estate agents to have files ready to close by scheduled closing dates.
  • Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors. This includes review of title fees, taxes, HOA's, payoffs, agent commissions and more in a multitude of states.
  • Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
  • Prepared deeds and closing packages in multiple states.
  • Assisted in resolving any post-closing issues swiftly to maintain client satisfaction levels.
  • Ensured compliance with all state and regulatory requirements through attention to detail and thorough understanding of industry guidelines.
  • Facilitated communication between all parties involved in the closing process, fostering positive relationships and trust.
  • Improved overall team performance by training and mentoring new and junior staff members on correct procedures for successful closings.
  • Provided exceptional customer service by promptly addressing questions or concerns related to the closing process from clients or colleagues alike.
  • Managed multiple closings simultaneously while maintaining accuracy and efficiency under tight deadlines.
  • Prepared comprehensive closing packages that included title commitments, legal descriptions, settlement statements, and other essential documents.

Bookkeeper

BHHS Fox & Roach Realtors
10.2014 - 07.2021
  • Oversight for all rental department finances and lease management (over 2000 summer leases each season for weekly rentals in OCNJ)
  • Responsibilities include posting payments including credit card, checks, ACH
  • Making sure all tenants and owners are paid on time and checks are received and cashed, managing long term seasonal and/or yearly leases
  • Managing multiple bank accounts, monthly reconciliations and oversight of expense accounts, trust accounting, escrow accounting for busy real estate office
  • Oversight for office expenses related to bank account fees, customer service related fees such as stop payments and returned checks
  • Processing agent commissions, running commission reports, late pay reports, lease signature reports, lease comparison reports, etc.
  • Responsible for all tax information and 1099 reporting, including profit & loss statements, owner statements, state and federal tax reporting
  • Extensive administrative support for company real estate agents and customer service for landlords and tenants.
  • Thorough knowledge of the SJ MLS through entering all Sale listings & revisions/ monitoring market and office updates

VIP Services Coordinator

Kerzner International
01.2005 - 10.2014
  • Responsible for managing all casino reservations/ amenities services (limo, dinners, spa, dolphin, golf, tennis, babysitting, etc.) booked by player development executives
  • Responsible for credit establishment and updates, front money wires, and arrivals lists on a daily basis and for special events
  • Customer Services Representative dealing directly with player concerns, comp issuance, advertising promotions, marketing special events, and responding to inquiries of any kind
  • Designed, updated and maintained player development portal website for casino marketing division

Education

Bachelor of Arts - English

Rutger’s University
New Brunswick, NJ
06-2004

Skills

  • Closing/Settlement Statements Balancing CD's HOA & Payoff Statements Clearing Title State & Industry Compliance Endorsements Real Estate Transactions Contract Review Managing Closing Experience Processing Files Title Commitments Coordinating with Lenders Assessing Escrow/Title Requirements Core Enhancements Customer Service Document Preparation Team Training

Certification

Certified Web Designer, experienced in creating and maintaining over a dozen websites for small local businesses

Timeline

Closing Officer

RealTech Title
07.2021 - Current

Bookkeeper

BHHS Fox & Roach Realtors
10.2014 - 07.2021

VIP Services Coordinator

Kerzner International
01.2005 - 10.2014

Bachelor of Arts - English

Rutger’s University

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Catherine Wilson