Catherine Woolley
New York,NY
Summary
Driven, efficient, focused HR professional with experience and success in talent acquisition, process improvement, employee relations, policy management, and building company culture. Bringing an innovative approach to People Operations while creating a team-driven environment that fosters room for development and growth. Equipped with the strategic skills necessary to process a continuous influx of change.
Overview
7
7
years of professional experience
Work History
People Operations & Culture Manager
Smallhold
06.2023 - Current
- Own and manage HRIS system (ADP) and HR processes: onboarding and offboarding, federal and state compliance, benefits administration, i9 auditing, FMLA, worker's compensation, and necessary reporting.
- Process weekly and semi-monthly payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Launched Employee Handbook for exempt and non-exempt employee populations in multiple operating states ( New York, California, Texas, Chicago, Utah, and North Carolina).
- Built a comprehensive recruiting process and strategy to streamline the internal recruiting process, reducing the time-to-hire by 40%.
- Manage People Team budgets, efficiently allocating resources for the office, equipment, and team-building initiatives.
- Partner with internal partners to design and execute strategic communications and programs to increase overall employee alignment and engagement.
- Maintain company compliance with local, state, and federal laws, in addition to established organizational standards.
- Manage employee relations in a timely and professional manner by finding constructive solutions.
- Motivated employees through special events and incentive programs.
Talent Acquisition Manager
Our Place
09.2021 - 08.2022
- Managed full-cycle recruiting and fulfilled 18 new hires including sourcing, selection, and placement for Brand & Creative Marketing, Engineering, Data and Analytics, Digital Product, Supply Chain, and Industrial Design business teams
- Led internal process improvement initiatives including formalizing the internal recruiting process, automating new role requests and approvals, and weekly reporting
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
HR Business Partner, Talent Acquisition Manager
Misfit Market
08.2020 - 09.2021
- Led the creation of the internal recruitment process, implementing Greenhouse (ATS) incorporating automated tools for requests and approvals, reducing time-to-hire by 50%.
- Partnered with executive and senior leadership in implementing new processes and conducted training on interviewing best practices and effective decision-making.
- Autonomously managed full-cycle recruiting and fulfilled 28 new hires across open corporate roles in Marketing, Finance, Engineering, Supply Chain, Customer Success, Operations, and Product units in alignment with company goals and business requirements
- Orchestrated a company-wide cultural transformation initiative by creating the first company-wide employee engagement survey (159 employees) which resulted in an 81.8% completion rate resulting in a 40% improvement in company retention.
- Designated HRBP to the Customer Success team; sourced, negotiated, and led the expansion to a BPO, managed employee relations, exit interviews, and performance improvement plans.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Promoted and enabled necessary changes to align operations with strategic plans.
Talent Acquisition Associate & HR Business Partner
Boxed
02.2017 - 05.2020
- Managed company-wide full-cycle recruiting across corporate roles including Marketing, Merchandising, B2B Sales, Finance, Accounting, Operations, Customer Service, Design, and Product; from initial sourcing and screening through offer negotiations; independently hired 83 positions across various teams from initial outreach to offering completion.
- Managed Greenhouse: weekly reporting, job postings, resume tracking, applicant information, interview schedules, feedback, reference checks, and compliance data.
- Implemented and automated headcount approval process, while establishing a competitive compensation philosophy and overseeing the annual recruiting budget of $650,000.
- HR Business Partner HRBP to the Creative, Marketing, Merchandising, and B2B Sales teams Managed the annual engagement survey to incorporate the results in KPI benchmarking with senior leadership.
- Provided weekly reporting to hiring managers on recruitment activities and progress.
- Mediated a range of employee relations issues; conducted thorough and objective investigations; managed performance improvement plans and final course action results.
Education
SHRM Certification Course -
Villanova University
01.2020
Bachelor's Degree in Media Communication -
European Communication School
06.2015
French Language Proficiency Diploma, Level B2 -
University of Strasbourg
01.2011
Skills
- Organizational Development
- Workforce Planning
- Diversity and Inclusion
- Employment Law Compliance
- Talent Acquisition
- Employee Relations
- Internal Communications
- Performance Assessment
- Payroll Administration
- Employee Handbook Development
Languages
French
Full Professional
Timeline
People Operations & Culture Manager
Smallhold
06.2023 - Current
Talent Acquisition Manager
Our Place
09.2021 - 08.2022
HR Business Partner, Talent Acquisition Manager
Misfit Market
08.2020 - 09.2021
Talent Acquisition Associate & HR Business Partner
Boxed
02.2017 - 05.2020
SHRM Certification Course -
Villanova University
Bachelor's Degree in Media Communication -
European Communication School
French Language Proficiency Diploma, Level B2 -
University of Strasbourg
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