Catherine Wright

• Implemented individualized therapy plans to enhance client engagement and skill acquisition.
• Assisted in collecting and analyzing data to track client progress and adjust strategies.
• Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
• Utilized behavior analysis techniques to promote positive behavioral changes in clients.
• Supported family members by providing guidance on behavior management strategies at home.

• Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
• Maintained cleanliness and organization of workstations to ensure efficient service delivery.
• Assisted in training new baristas on beverage preparation techniques and customer service protocols.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues.
• Operated point-of-sale systems accurately to process transactions and manage cash handling.
• Collaborated with team members to optimize workflow during peak hours, improving service speed.
• Monitored inventory levels, communicating needs for supplies to support uninterrupted operations.

• Trained new hosts in customer service protocols and restaurant operations.
• Oversaw daily host activities, ensuring efficient guest seating and flow management.
• Developed training materials to enhance onboarding processes for new staff members.
• Mentored team members in conflict resolution and effective communication techniques.
• Improved guest satisfaction scores through streamlined hosting procedures and positive interactions.
• Collaborated with management to implement scheduling adjustments based on peak hours analysis.

I am deeply passionate about pursuing my nursing education at Mercer County Community College, where I can build a strong foundation in compassionate, evidence-based patient care. The program’s commitment to excellence, hands-on clinical experience, and focus on community health align perfectly with my goals to serve others and make a meaningful difference in healthcare. I am eager to contribute my dedication, empathy, and teamwork skills to the nursing program and the broader Mercer County community.

• Extracurricular Activities: HOSA Club, Environmental Science Club, Teens on Fire Club, and Student Government. I also volunteered at Miracle League

• Extracurricular Activities: I also participated in Skills USA. In this state-wide competition, my teammates and I made posters to show awareness and support to healthcare workers