Catherine Adilene Ochoa
Rowland Heights,CA
Summary
I am an experienced individual. I provide high-quality administrative support to various departments. I am highly organized, and detail-oriented with great multitasking and task prioritization skills. I am a Detailed-oriented team player with strong organizational skills. I have great Ability to handle multiple projects simultaneously with a high degree of accuracy. My plans is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a strong communicator with excellent organizational and time management skills. I Efficiently manage multiple projects simultaneously while adhering to strict deadlines. I Possess excellent problem-solving skills and ability to think and act quickly to find creative solutions. I am an Organized and dependable candidate. I am successful at managing multiple priorities with a positive attitude. I take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant to Real Estate Agent/Real Estate Broker
American Team Properties
09.2019 - Current
- I manage schedules and set calendar reminders for the Agents
- I worked on office files, and documents related to transactions
- I would provide Customer service by Responding to inquiries, answering questions, and assisting with requests or complaints
- I communicate with clients on behalf of the agent, providing updates, and arrange property viewings
- I conduct market research, analyze sales trends, and source suppliers
- I Create and distribute marketing materials and use social media for advertising purposes
- I Help with lead generation, data entry, database management, document creation, and clerical tasks.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Updated database of contacts and resources for company-wide distribution.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Real Estate Certified Transaction Coordinator
American Team Properties
01.2019 - Current
- I assist the agent and broker in the processing of the real estate file
- I Gather all information, paperwork, and I follow-up on the contractual items
- I put together the final Broker file of the real estate transaction
- I Coordinate and manage all aspects of real estate transactions
- I communicate and work with clients, agents, and lenders to ensure a smooth transaction process
- I Organize and maintain transaction documentation and records
- I Ensure compliance with all legal and regulatory requirements
- I Schedule and coordinate inspections, appraisals, and other necessary steps in the transaction process
- I Provide support and assistance to clients and agents throughout the transaction.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
- Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
- Monitored industry trends closely to stay updated on changing regulations or market conditions that could impact ongoing transactions.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
- Conducted consistent follow-ups with clients to address any concerns or questions related to their transactions promptly.
- Analyzed transaction data periodically to identify areas for improvement, leading to better performance and increased client satisfaction.
- Supported agents in generating leads through effective marketing strategies that attracted potential buyers or sellers to listings actively managed by our team.
- Improved overall efficiency of the office by creating templates and checklists for recurring tasks in the transaction process.
Education
Allied Real Estate Schools
01.2024
Allied Real Estate Schools
01.2024
Allied Real Estate Schools
01.2024
Online Ed LLC, Vocational Online School
01.2021
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Data Entry
- Workload Management
- File and Record Keeping
- Support Services
- Administrative duties
- Basic Mathematics
- Schedule and calendar management
- Office Administration
- Administrative tasks
- Administrative Support
- Event Planning
- Schedule Coordination
- Product and service knowledge
- Microsoft Office Suite
- Microsoft Excel Spreadsheet
- Problem-solving abilities
- Reliability
- Effective Communication
- Microsoft Word
- Google Docs
- Google Calendar
- Google Drive
- Data Confidentiality
- Document Preparation
- File Management
- Meeting Scheduling
- Document Control
- Operations Support
Certification
Real Estate Principles Course Certificate#4052-18
California: Real Estate Practice Certificate#4832-23
Legal Aspects of Real Estate Certificate#4056-18
All About Disclosures/Transaction Coordinator/ Verification Certification #1468852
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant to Real Estate Agent/Real Estate Broker
American Team Properties
09.2019 - Current
Real Estate Certified Transaction Coordinator
American Team Properties
01.2019 - Current
Allied Real Estate Schools
Allied Real Estate Schools
Allied Real Estate Schools
Online Ed LLC, Vocational Online School
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