Catherine Miller
Laurel Springs
Summary
Dynamic and empathetic professional with a proven track record at Applebee's Grill + Bar, excelling in multitasking and efficient organization. Demonstrated ability to enhance customer satisfaction and streamline operations, coupled with a strong foundation in POS system operation and exceptional interpersonal communication. Skilled in creating nurturing environments and resolving conflicts, reflecting a commitment to excellence and a positive impact on any team. With these proven skills I feel as though it will make my transition into the classroom extensively easier. I will be able to more effectively communicate with students and parents at all times.
Overview
6
6
years of professional experience
Work History
Wait Staff Member
Applebee's Grill + Bar
02.2025 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Volunteer
Eagles Autism Foundation
09.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Babysitter
Family Friends And Neighbors
06.2019 - 08.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
Education
Associate of Science - Secondary Education in General Sciences
Neumann University
Aston Mills, PA05-2026
High School Diploma -
Sterling High School
Somerdale, NJ06-2022
Skills
- Peer collaboration
- Student motivation
- Verbal and written communication
- Parent-teacher communication
- Creativity in teaching
- Teaching strategies
- Smartboard operation
- Classroom management
- Technology integration
- Project-based learning
- Positive role model and mentor
Timeline
Wait Staff Member
Applebee's Grill + Bar
02.2025 - Current
Volunteer
Eagles Autism Foundation
09.2024 - Current
Babysitter
Family Friends And Neighbors
06.2019 - 08.2022
Associate of Science - Secondary Education in General Sciences
Neumann University
High School Diploma -
Sterling High School
Similar Profiles
Bobbie CandelarioBobbie Candelario
Expert at Applebee's Grill + BarExpert at Applebee's Grill + Bar
Nathan PetersonNathan Peterson
Server at Applebee's Grill + BarServer at Applebee's Grill + Bar
Anita GonzalezAnita Gonzalez
Bartender at Applebee's Grill + BarBartender at Applebee's Grill + Bar