Catherine L Hays
Caldwell,Id
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Support Worker
Idaho Consumer Direct
05.2020 - Current
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Coordinated with different service providers to meet clients' individual needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Technical Records Specialist II
Pro People Medicaid Estate
06.2017 - 01.2020
- Assisted with typing, data entry, and answering incoming calls as required.
- Updated records with new information.
- Classified documents according to specified guidelines.
- Enhanced data accuracy by meticulously reviewing and updating technical records.
- Transferred inactive records to storage to free up space and preserve history.
- Managed incoming and outgoing mail for the team.
AA-1 Secretary
Pro People - DEQ
10.2016 - 06.2017
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Provider's Super -User Epic
On Demand
07.2016 - 10.2016
- Help Physicians with Epic when needed for St Luke's.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
HIM
St. Al's
12.2015 - 07.2016
- Under general supervision, facilitates the transfer of patient health records from paper to electronic records.
- Identifies key data elements in the medical record and accurately inputs them into the electronic health record.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
HIM
W3R-St Al's
06.2015 - 12.2015
- Abstracts medical information from paper to electronic media.
- Follows procedures to ensure appropriate review and accuracy of medical information.
- Runs daily clinic appointment schedules to ensure patient records are available for their appointments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Medical Records Clerk
South Idaho Correctional Institution
05.2006 - 06.2010
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Education
Associate of Occupational Studies - Health Information Technician
Pinnacle Career Institute
Kansas City, MO07.2012
Associate of Applied Science - Medical Transcription
Kaplan University
Des Moines, IA01.2009
Administrative Medical Assistant -
Academy of Professional Careers
Nampa, ID01.2006
Skills
- Accuracy of Health Record
- Medical and Terminology Skills
- Microsoft
- Patient Scheduling
- Experienced in the Protection of Health Information Procedures
- Adaptability and flexibility
Certification
Certified Family Home, 05/20, Current, I am working with disabled individuals. It's been rewarding.
Timeline
Community Support Worker
Idaho Consumer Direct
05.2020 - Current
Technical Records Specialist II
Pro People Medicaid Estate
06.2017 - 01.2020
AA-1 Secretary
Pro People - DEQ
10.2016 - 06.2017
Provider's Super -User Epic
On Demand
07.2016 - 10.2016
HIM
St. Al's
12.2015 - 07.2016
HIM
W3R-St Al's
06.2015 - 12.2015
Medical Records Clerk
South Idaho Correctional Institution
05.2006 - 06.2010
Associate of Applied Science - Medical Transcription
Kaplan University
Administrative Medical Assistant -
Academy of Professional Careers
Associate of Occupational Studies - Health Information Technician
Pinnacle Career Institute
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