Catherine Leigh Fauth

• Managed Human Resources and Operations in 3 different stores, 11 departments, with up to 250 associates where I increased sales to $1.5M weekly ($78M annually).
• Steered efforts to minimize turnover on an annual basis, annualized relevant goals, and accomplished 29% turnover in the year 2022, #1 in the district; decreased YOY turnover by 14%.
• Oversaw staffing and training, safety compliance, inventory control and financial functions.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

• Led Corporate Merchandising for 4 departments across 152 stores where I increased the annual sale to $590M, achieving the #1 position concerning sales among 21 other divisions.
• Developed pricing strategies and created merchandising/sales plans based on a thorough analysis of market trends/consumer demands as well as forecasts; facilitated the release of new products in the market.
• Established strong vendor relationships to maintain and support business.
• Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
• Successfully completed departmental construction and remodeling projects in coordination with the project teams.

• Managed all District Operations for 19 stores and 2700 associates where we increased sales to $17M weekly ($884M annually), achieving the #1 position concerning sales, profits, and customer satisfaction among 7 other districts.
• Trained new employees on proper protocols and customer service standards.
• Collaborated with cross-functional teams to align operations with corporate objectives.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.

• Led all Human Resources Operations for 17 stores and 2200 associates, where I developed retention plans, reduced hire needs by 70%, implemented new succession planning strategies and professional development programs, and managed all employee and labor relations investigations.
• Developed training programs as subject matter expert for new processes and programs. Led classroom, conference, and virtual trainings for groups up to 150 each.
• Collaborated with management teams and utilized performance metric tools to access effectiveness of training programs and to identify training needs and skills gaps.
• Led District Employee Engagement Team, working to improve the associate experience and bridge the gap between employees and management, ultimately increasing the yearly associate survey results by 6%.
• Maintained human resources regulatory compliance with local, state and federal laws.

General Merchandise Coordinator, Assistant Store Manager, District Lead SME for My eSchedule Rollout, District SME for Lean Accounting Rollout, Service Manager, Front End Supervisor, Booth/Accounting Clerk, Service Desk Clerk, and Courtesy Clerk