Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Patrice Chenevert

Alexandria,USA

Summary


Professional and reliable administrative professional with substantial experience in branch operations and management. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in office administration, customer service, and process optimization. Respected for organizational skills, problem-solving abilities, and commitment to excellence.

Overview

19
19
years of professional experience
1
1
Certificate

Work History

Branch Administrator/Accountant

LKQ/Keystone Automotive
09.2018 - 06.2025
  • Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.
  • Handle all accounts for this branch, for collections, payments, record keeping, audits, and any other duties that may arise. Deposits for 3 different locations. Continuous training for updates on computers.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Complied with regulatory guidelines and requirements.
  • Managed branch with average of $500,000 in monthly deposits.
  • Handled confidential information professionally safeguarding sensitive company data at all times.
  • Ensured compliance with company policies and industry regulations through regular auditing and staff education efforts.
  • Oversaw the implementation of new software systems for improved data tracking and streamlined recordkeeping.
  • Coordinated team meetings agendas aimed at enhancing collaboration within the workforce.
  • Enhanced branch efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Boosted customer satisfaction by promptly addressing inquiries, resolving issues, and maintaining a high level of professionalism.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Utilized financial software to prepare consolidated financial statements.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Prepared and filed tax forms to meet needs of customers.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Tracked funds, prepared deposits and reconciled accounts.

Youth Specialist, Training and Development Specialists

Rapides Parish Police Jury
08.2017 - 08.2018
  • Training and development specialists guide employees through exercises. Training and development specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.
  • Assist in the evaluation of training programs. Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment.
  • Training and development specialists help create, administer, and deliver training programs for businesses and organizations.
  • Training and development specialists organize or deliver training sessions using lectures, group discussions, team exercises, hands-on examples, and other formats. Training can also be in the form of a video, self-guided instructional manual, online application. Job searches for youth to get experience. Meet with employers to build a relationship with them.

Licensed Agent, Insurance Sales Agents

Union National
07.2015 - 08.2017
  • Insurance sales agents commonly sell one or more types of insurance, such as property and casualty, life, health, and long-term care.
  • Contact potential customers and sell one or more types of insurance.
  • Agents explain various insurance policies and help clients choose plans that benefit them.
  • Call potential clients in order to expand their own customer base.
  • Interview prospective clients to get information about their financial resources and discuss existing coverage.
  • Explain the features of various policies.
  • Analyze clients' current insurance policies and suggest additions or other changes.
  • Customize insurance programs to suit individual clients.
  • Handle policy renewals.
  • Maintain electronic and paper records.
  • Insurance sales agents commonly sell one or more types of insurance, such as property and casualty, life, health, and long-term care insurance.
  • Making 'cold' sales calls to people who are not current clients.
  • Keeping clients happy so that they recommend the agent to others is a key to success for insurance sales agents.
  • Pick up premiums from homes monthly.

Administrative Secretary

City Of Alexandria Water Dept
10.2006 - 08.2015
  • Accounts Payable, receivable, spreadsheets, answer phones, handle multi-million dollar accounts for proper invoicing, prepare for bids, follow all governmental rules and regulations, superintendents right hand, schedule appointments, type all correspondence going out of the office, payroll, time sheets, vacation time, sick leave, all HR responsibilities, file all paperwork for accidents and schedule drug testing, schedule DOTD physicals, secure rooms, registration and such for conferences, help type up the budget for the year, attend conferences and training, DHH trainings for Water Quality and safety.
  • Create mail outs for Water Quality Report annually, mail outs for Louisiana Conference local and State, secure conference rooms, train for FEMA for individuals, FEMA certified, all aspects of book keeping, maintain files and records per government regulations, create purchase orders, pay invoices, close purchase orders when complete.

Education

1 Year of College or a Technical or Vocational School - Paralegal Program

Delta Career College
Alexandria, LA

1 Year of College or a Technical or Vocational School - Nursing

LSUA
Alexandria, LA

High School Diploma - General

Bolton High School
Alexandria, LA

Skills

  • Proficient in Excel and Word
  • Very proficient in 10 key and some transcription
  • Cash handling
  • Office administration
  • Scheduling appointments
  • Banking operations knowledge
  • Employee training
  • Staff management
  • Document management
  • Relationship management
  • Financial services
  • Sales support
  • Report preparation
  • Meeting coordination
  • Excellent work ethic
  • Customer service
  • Team player
  • Detail-oriented approach
  • Excellent time management skills
  • Customer relationships
  • Friendly
  • Accounts receivable
  • Relationship building
  • Approachable
  • Goals and performance
  • Verbal/written communication
  • Proficient in MS office
  • Cash handling expertise
  • Accounts payable
  • Collections
  • Client relationship management
  • Work prioritization
  • Training and development
  • Documentation
  • Performance reviews
  • Sales professional
  • Event planning
  • Public speaking
  • Deductive reasoning
  • Excellent communication skills
  • Reliable
  • Reporting
  • Community engagement

Certification

  • Licensed Insurance Sales, State of Louisiana, 2015-08
  • TWIC, Homeland Security, 2014-05

Timeline

Branch Administrator/Accountant

LKQ/Keystone Automotive
09.2018 - 06.2025

Youth Specialist, Training and Development Specialists

Rapides Parish Police Jury
08.2017 - 08.2018

Licensed Agent, Insurance Sales Agents

Union National
07.2015 - 08.2017

Administrative Secretary

City Of Alexandria Water Dept
10.2006 - 08.2015

1 Year of College or a Technical or Vocational School - Nursing

LSUA

High School Diploma - General

Bolton High School

1 Year of College or a Technical or Vocational School - Paralegal Program

Delta Career College

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Catherine Patrice Chenevert