Catherine Rose Ruiz

• Strong relationship management - building and maintaining several partnerships on the community, government and corporate sides, such as schools, universities, non-profits, foundations, city/county/state agencies, financial institutions, and community groups/members.
• Led and managed several projects from development to evaluation phase, such as B2B community management and customer success, strategic planning and support, technical assistance, continuous quality improvement (CQI), capacity-building, impact reports, working groups, task forces, and a train-the-trainer model.
• Led and managed educational and empowerment programs, such as primary prevention care services for child abuse/neglect and early childhood development, mental health, financial literacy, volunteer management, mentorship, as well as recreational boating and fishing for youth, families, and communities.
• Led and managed several outreach, marketing and communication efforts, such as conducting needs assessments from community/stakeholder partners; recommending resources; promoting program curriculum; and managing campaigns, event/resource tabling, newsletters, social media platforms, and stakeholder engagement packets.
• Led and managed outreach events, such as a community-based learning event for 400+ participants.
• Led and managed resource, training, and development materials both locally and nationally, such as the design and implementation of a national training and development toolkit for program management and evaluation.
• Led, facilitated and presented for several stakeholder meetings and training workshops, in-person and virtually.
• Led and managed various data and research projects on topics such as child and family well-being, economic empowerment, sustainable life development, and recreational boating and fishing.
• Managed over 50 grant proposals on both the giving and receiving side. Contributed to grant renewal.
• Contributed to program and volunteer retention as well as impact reports, such as social impact measurement.

Experienced Program Manager with background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contribution includes streamlining processes for improved productivity and implementing innovative program strategies that increased overall performance.

• The Order of the Arête, Highest award given to a graduate student for outstanding leadership, scholarship, service, and commitment to the university and community., University of Southern California, 05/17
• Dean's Award for Excellence and Innovation, Honorable Mention, University of Southern California, 05/17
• Hawthorne Endowment's Community, Organization and Business Innovation (COBI) Department Award for Outstanding Student in Field Education, Operation HOPE, Inc., 05/17
• Social Policy Impact Award, Published in Policy Briefs for Social Change: Students' Works Toward Rethinking Homelessness, Vol. 1, No. 1: Showed evidence of critical thinking, thorough research, recommendations, professional presentation, and a passion for policy and advocacy., University of Southern California, 04/17
• Buck Bannan Award for Outstanding Leadership and Service, Santa Clara University, 06/15
• Archdiocese of Los Angeles Christian Service Medal, Archdiocese of Los Angeles, 06/11
• Published in Home for Good Action Plan, Designed complex maze depicting current homelessness system., United Way of Greater Los Angeles & Los Angeles Area Chamber of Commerce, 11/10

• B.S.
• M.S.W.

Microsoft Outlook, Teams, Sharepoint, Word, Excel, PowerPoint, Salesforce, SQL, Ninety, Asana, Google Suite, Survey Monkey, Canva, Constant Contact, Formstack, Wordpress, Wix, Adobe, Village Creed (now PATHS), SPSS, Tableau, Power BI, Written and Spoken English, Spanish, Relationship Development and Management, Written and Spoken Communication, Empathy, Active Listening, Flexibility, Proactive, Endurance, Independent Good Judgment, Discretion, Multi-tasking, Time-Management, Meeting Goals and Deadlines, Detail-Oriented, Facilitating, Presenting, Problem-Solving, Resourcefulness, Critical Thinking, Strategizing, Developing Trust, Training, Coaching, Supervising, Delegating Tasks, Mentoring, Advocating, Ability to Work Collaboratively, Local and Global Perspectives, Micro, Mezzo, and Macro Levels, Multi and Interdisciplinary Approaches, Research, Outreach, Marketing, Campaigns, Strategic Planning, Grant Writing, Grant Management, Building and Maintaining Partnerships, Community Engagement, Event/Project/Program Development, Implementation, Management and Evaluation, Volunteer Recruitment/Management/Training/Retention, Needs Assessment, Capacity Building, Data Management and Analysis, Social And Environmental Impact Measurement, Sustainability Plans

• SASS (Surviving Assault Standing Strong) Go Elite Instructor Certification, May 2020