Catherine Rumalda Taylor
Fort Worth,TX
Summary
Seasoned Customer Associate with 10 years of experience dedicated to providing highest quality service and making customers feel welcome. Timely and situationally aware employee dedicated to supporting productive work environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Waiting Staff Member
ST Dining INC (Baby Dolls Saloon)
11.2015 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Sourcing Specialist
CornerStone Staffing
02.2019 - 11.2019
- Researched new applicants and cross referenced them with clients to obtain most productive and suitable match.
- Maintained effective and lasting relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Maintained documentation for all case management decisions.
Dental Assistant
Angelo Endodontics
05.2015 - 06.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 4 procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
High School Diploma -
Concorde Career College
Dallas, TX06.2015
Skills
- Customer Service and Rapport
- Assist Customers
- Advising and Educating Patients
- Personable Communication
- Patient Intake Procedures
- Sanitation Protocols
- Critical Thinking
- Patient Data Gathering
- Team Collaboration
Timeline
Sourcing Specialist
CornerStone Staffing
02.2019 - 11.2019
Waiting Staff Member
ST Dining INC (Baby Dolls Saloon)
11.2015 - 04.2023
Dental Assistant
Angelo Endodontics
05.2015 - 06.2015
High School Diploma -
Concorde Career College
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