Catherlina "Mariah" Connerley
Norfolk,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Project Management position. Ready to help the team achieve company goals, all with a positive attitude.
Overview
5
5
years of professional experience
Work History
Real Estate Sales Manager
Team Kelli Lang Real Estate
02.2023 - Current
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Utilized advanced technology tools such as CRM software and online training platforms to efficiently manage daily tasks, track progress toward goals and to ensure employee training quality.
- Managed a team of real estate agents for optimal performance and client satisfaction.
- Assisted clients in navigating complex financial transactions, ensuring successful closings on properties.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Real Estate Transaction Coordinator
Team Kelli Lang Real Estate
12.2021 - 06.2022
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Contributed to a positive work environment by providing backup support for fellow team members during peak periods or absences.
- Supported successful closings by obtaining signatures from all parties involved in a timely manner while ensuring clear communication throughout the process.
- Coordinated inspections, appraisals, repairs, and other pre-closing requirements efficiently within specified timeframes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Prepared and presented contracts and other legal documents to clients.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
Licensed Real Estate Agent
Team Kelli Lang Real Estate
08.2020 - 08.2021
- Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Negotiated favorable contract terms for clients by leveraging market knowledge and strong interpersonal skills.
- Contributed to a positive team atmosphere within the brokerage, sharing knowledge and experience with colleagues to promote collective success in meeting sales goals.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Administrative Assistant
Coldwell Banker 360 Team
10.2018 - 08.2020
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Education
Bachelor of Science - Business Administration And Project Management
Southern New Hampshire University
Hooksett, NH12.2024
Skills
- Database Management
- Goal Setting and Achievement
- Staff Training and Development
- Real estate law knowledge
- Customer Service
- Decision-Making
- Sales Projections
- Document Management
- Time Management
- Solution selling
Timeline
Real Estate Sales Manager
Team Kelli Lang Real Estate
02.2023 - Current
Real Estate Transaction Coordinator
Team Kelli Lang Real Estate
12.2021 - 06.2022
Licensed Real Estate Agent
Team Kelli Lang Real Estate
08.2020 - 08.2021
Administrative Assistant
Coldwell Banker 360 Team
10.2018 - 08.2020
Bachelor of Science - Business Administration And Project Management
Southern New Hampshire University
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