Catheryn Coronel
Elmhurst,NY
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at facilities. Keen to offer several years of experience and take on challenging new role.
Overview
4
4
years of professional experience
Work History
Safety and Security Officer
Westhab
Flushing, NY
11.2023 - Current
- Investigated reports of theft, vandalism, or other criminal activities on the property.
- Conducted security patrols of the premises to identify and address potential safety risks.
- Patrolled crowds during events to preserve order and promote security.
- Assist supervisors with incident reports and log book entries.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Searched bags manually to identify prohibited items and contraband.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Warned clients of rule infractions and escorted unauthorized persons off premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Performed regular inspections of fire extinguishers, smoke detectors, alarm systems, and other safety-related equipment.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Sales Associate
Famous Footwear
Flushing, NY
02.2023 - 09.2023
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Daiso USA
Flushing, New York
07.2022 - 01.2023
- Answered customer inquiries regarding product features, pricing, and availability.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Prioritized and organized tasks to efficiently accomplish service goals.
Intern for Language Development
Community Mediation Services, Inc
Queens, New York
02.2022 - 05.2022
- Corresponded with 40 potential clients daily to schedule phone intake.
- Consulted with 50 students daily on potential programming availability.
- Created Excel sheets to track daily attendance.
- Worked closely with human resources to support employee management and organizational planning.
- Prepared reports summarizing project progress and results for management review.
Adult Education Support Intern
Make The Road New York
Brooklyn, New York
02.2021 - 05.2021
- Managed daily attendance of 100 students.
- Communicated and translated to students to confirm class availability times.
- Advised students on language proficiency requirements and program eligibility.
- Copied and filed records regarding classes.
Education
Bachelor of Arts - Criminology
John Jay College of Criminal Justice (CUNY)
Manhattan, NY06-2022
Certificate in Dispute Resolution -
John Jay College of Criminal Justice (CUNY)
Skills
- Security training
- Security equipment
- Investigation techniques
- CPR Training
- Bilingual, Spanish
Timeline
Safety and Security Officer
Westhab
11.2023 - Current
Sales Associate
Famous Footwear
02.2023 - 09.2023
Sales Associate
Daiso USA
07.2022 - 01.2023
Intern for Language Development
Community Mediation Services, Inc
02.2022 - 05.2022
Adult Education Support Intern
Make The Road New York
02.2021 - 05.2021
Bachelor of Arts - Criminology
John Jay College of Criminal Justice (CUNY)
Certificate in Dispute Resolution -
John Jay College of Criminal Justice (CUNY)