Summary
Overview
Work History
Education
Skills
Certification
Education And Technical Skills
Timeline
Generic

Catheryn Null

Galloway,OH

Summary

Experienced in agile methodologies, including the Scrum framework. Utilize communication and leadership skills to guide teams towards successful project delivery. Proven track record of fostering a collaborative and productive team environment. Ensure efficient achievement of project goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Business Analyst, Financial Services

H&R Block Corporate
05.2022 - 07.2024
  • In this role I collaborated with 3 different Product Managers on research
  • Self-sufficient with research and learning the ins and outs of a product
  • Liaison between H&R Block and an outside company
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.

Scrum Master/Project Manager/ Office Manager, Information Technology Regulatory

H&R Block Corporate
08.2017 - 05.2022
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
  • Led cross-functional teams to successful project completions, fostering collaborative work environment.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.

E-File Analyst/Quality Analyst/Administrative Assistant, Information Technology Regulatory

H&R Block Corporate
11.2011 - 04.2017
  • Initiating system integration testing between H&R Block's E-File Host, Software, State Department of Revue (43 US States)
  • This includes processing Quality Assurance functional test through E-File Host and reviewing state acknowledgment XML response
  • Unitizing system uses, confirming the state response and passing or failing test scenario
  • Managing and tracking responses for all state testing and status on scenario testing
  • Provide daily management reporting on current testing status for all forty-three states
  • Re-test scenarios with State Department comparisons to figure out if entire batch or sub-set of test cases require re-submitting
  • Created the tracking spreadsheet for all state testing scenarios
  • Mobile Application Quality Analyst
  • Responsible interrupting the National Association Computerize Tax Processor (NACTP) Test Cases to find proper testing qualifications for the mobile application
  • Took charge of all test scenarios through Application Lifetime Management (HPALM)
  • This includes test case entry, test status and defect management
  • Managed test scenarios which included integration testing between Apple or Android Devices and the H&R Block e-File system
  • With Administrative Assistant, ordering office supplies and breakroom supplies
  • Manage annual calendar assignments for staff office cleaning
  • Manage incoming mail via scan and file and distribute to appropriate personnel including Corporate Finance

Education

High School Diploma -

Watseka Community High School
Watseka
05-2006

Skills

  • Excellent at building relationships
  • Energetic and eager to expand knowledge
  • Self-Motivator / Starter
  • Ability to multi-task
  • Microsoft Office Suite
  • Team collaboration
  • Agile metrics tracking
  • Agile coaching
  • Project management
  • Sprint planning
  • Meeting facilitation
  • Agile best practices

Certification

Certified ScrumMaster (CSM)

Education And Technical Skills

  • Proficient in Microsoft Office Suite and QuickBooks
  • Certified Scrum Master
  • Certified Associate in Project Management

Timeline

Business Analyst, Financial Services

H&R Block Corporate
05.2022 - 07.2024

Scrum Master/Project Manager/ Office Manager, Information Technology Regulatory

H&R Block Corporate
08.2017 - 05.2022

E-File Analyst/Quality Analyst/Administrative Assistant, Information Technology Regulatory

H&R Block Corporate
11.2011 - 04.2017

High School Diploma -

Watseka Community High School

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Catheryn Null