Cathey Raines
Bixby,OK
Summary
Conscientious Healthcare professional offering over 30 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Multitasks and prioritizes workloads with little to no supervision. Competent in all areas of patient care, office operations, and physician support.
Overview
21
21
years of professional experience
Work History
Registered Medical Assistant, Office Manager
Kids Pediatric and Adolescent Care
02.2023 - Current
- Front office duties include greeting and checking in patients, verifying information and insurance coverage, collecting payments, scheduling appointments, maintaining records and accounts; maintaining physician scheduling, submitting prescription requests and prior authorization requests; referrals for outside consultations
- Medical billing and coding, familiar with commercial and private insurance carriers, evaluating for accuracy of procedure codes, diagnosis codes, and modifiers in support of existing codes, ensuring timely and accurate claim submission, including the billing and account receivables and clearinghouse
- Maintaining up-to-date information for HIPAA standards and guidelines
- Back office duties include preparing patient rooms, rooming patients, obtaining vital signs, preparing patients for and performing x-rays, immunizations and mild procedures.
Medical Assistant
Vineyard Family Care
12.2022 - 02.2023
- Front office duties include greeting and checking in patients, verifying information and insurance coverage, collecting payments, scheduling appointments, maintaining records and accounts; maintaining physician scheduling, submitting prescription requests and prior authorization requests; referrals for outside consultations
- Back office duties include interviewing/triaging patients, recording and reviewing medical history and confirming purpose of visit; prepare patients for examination by performing vital signs, counseling patients by transmitting physician's orders; in-office EKGs and spirometry testing.
Data Integrity Specialist
R1RCM, Inc contracted for Ascension St. John's, Tulsa, OK
04.2020 - 12.2022
- Duties included responsible for providing resolution of urgent MPI overlay errors impacting patient care and participates in after hours, providing on-call coverage for the Data Integrity Team on a rotation basis, maintain the data integrity of the electronic medical record in five different medical software applications, working with registration, billing, information technology staff and others as needed to facilitate corrections in the electronic medical record and communicate outcomes, maintain the data integrity of the Master Patient Index by researching and when appropriate merging duplicate medical records.
Patient Care Specialist
Axis Healthcare, Sapulpa OK
09.2019 - 04.2020
- Duties included answering incoming phone calls, checking in and out patients for appointments and walk-ins, balancing and maintaining daily cash drawer, bank deposits, verifying insurance coverage, optimizing provider schedules, notifying of patients' arrival, verifying financial records and collecting patient charges.
Data Integrity Specialist
Saint Francis Health System, Tulsa, OK
09.2016 - 08.2018
- Duties included responsible for providing resolution of urgent MPI overlay errors impacting patient care and participates in after hours, paid on-call coverage for the Data Integrity Team on a rotation basis, maintain the data integrity of the electronic medical record in EPIC by performing the Chart Correction function, coordinating and communicating with clinicians, registration, billing, information technology staff and others as needed to facilitate corrections in the electronic medical record and communicate outcomes, maintain the data integrity of the Master Patient Index by researching and when appropriate merging duplicate medical records.
Clinical Secretary, Trauma Emergency Center
Saint Francis Hospital, Tulsa, OK
07.2016 - 09.2016
- Duties included transcribing physician orders utilizing order entry system in an accurate and timely manner, communicates patient/bed activity and pending patient needs per physician order, order and monitor supply level of department equipment, maintains patient current and past patient records/information, maintain an updated census via assigning room numbers for new patient admissions and transfers, performs clerical duties specific to the department and as assigned.
Medical Transcriptionist
Independent Contractor - Tulsa, OK
04.2016 - 07.2016
- Transcribing acute care, ER notes, procedure notes, operative notes, progress notes, medical specialty consultation notes, H & P, radiology, and discharge summaries.
Front Office Medical Receptionist
Contemporary Women's Specialists - Tulsa, OK
10.2015 - 04.2016
- Duties included checking in and out 100+ patients per day, verifying demographic information and insurance coverage, answering incoming phone calls, booking appointments, and transferring as per protocol to triage and medical assistants, preparing patient charts for upcoming appointments, handling all medical records requests including preparing records to be transferred, accepting copays and OB contract payments, updating and verifying insurance coverage.
Medical Transcriptionist
Saint Francis Hospital - Tulsa, OK
10.2013 - 10.2015
- Duties included transcription of all hospital dictation including ER notes, procedure notes, operative notes, progress notes, medical specialty consultation notes, H & Ps, radiology, and discharge summaries, monitoring workstation console and prioritizing and assigning work to transcriptionists per protocol
- In-depth knowledge of medical terminology with good insight of hospital and clinical processes.
Medical Transcriptionist
Independent Contractor - Tulsa, OK
05.2003 - 10.2013
- Transcribe acute care, ER notes, procedure notes, operative notes, progress notes, medical specialty consultation notes, H & P, radiology, and discharge summaries.
Education
Medical Assisting
Platt College
Tulsa, OK09.1995
Skills
- Privacy and confidentiality
- Medical Records Management
- Insurance Verification
- Regulatory Compliance
- Medical Terminology
- Medical Billing
- Inventory Management
- Patient Care Coordination
- Clinical Documentation
- Healthcare billing
- Medical Office Procedures
- Medical office administration
- Case Management
- HIPAA Compliance
Timeline
Registered Medical Assistant, Office Manager
Kids Pediatric and Adolescent Care
02.2023 - Current
Medical Assistant
Vineyard Family Care
12.2022 - 02.2023
Data Integrity Specialist
R1RCM, Inc contracted for Ascension St. John's, Tulsa, OK
04.2020 - 12.2022
Patient Care Specialist
Axis Healthcare, Sapulpa OK
09.2019 - 04.2020
Data Integrity Specialist
Saint Francis Health System, Tulsa, OK
09.2016 - 08.2018
Clinical Secretary, Trauma Emergency Center
Saint Francis Hospital, Tulsa, OK
07.2016 - 09.2016
Medical Transcriptionist
Independent Contractor - Tulsa, OK
04.2016 - 07.2016
Front Office Medical Receptionist
Contemporary Women's Specialists - Tulsa, OK
10.2015 - 04.2016
Medical Transcriptionist
Saint Francis Hospital - Tulsa, OK
10.2013 - 10.2015
Medical Transcriptionist
Independent Contractor - Tulsa, OK
05.2003 - 10.2013
Medical Assisting
Platt College
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