Cathey Standlee

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• in charge of licensing for all personnel
• Daily deposits
• Distributing mail
• Helping with new applicants and paperwork
• Distributing paychecks
• Helping resolve payroll issues

• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
• Assisted customers by answering questions and fulfilling requests.
• Educated employees on register use, merchandising, and customer service.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Adding judgements from multiple courts to inmate files

• Pleasantly greeted all callers and asked how to be of assistance.
• Answering incoming calls for a customers

Answering incoming calls and resolving medical insurance discrepancies

Verifying insurance

Verifying approvals for all medical procedures