Cathi Cone

Responsible for greeting patients, answering multi-line phone systems, patient registration, appointment scheduling, patient referrals, co-pay/collections as well as scanning.

Greeted patients and visitors upon arrival with professionalism Correctly identified and band each patient during preregistration. Verified patient demographic, contact information and eligibility information, during bed-side registration as well as obtaining authorization signatures. Handled multiple calls and requests for the the medical staff.

Ran the day to day I made the appointments, registered the patients, confirmed insurances, did the referrals if the patient needed one, submitted the claims, collected copayments, put the payments in from the insurance companies from the explanation of benefits.

Insurance companies payment is correct, applying to patient's accounts along with the necessary contracted write off.

Accurately applied payments to patient's accounts.

Entering diagnosis and selecting correct codes from handwritten diagnosis.

Aspects of patient accounting functions: post payments, entering charges, balance batches.