Tyler Gordon
Gatesville,NC
Summary
Enthusiastic Library Assistant skilled in event coordination and team collaboration. Successfully supported library events and facilitated community outreach programs, contributing to increased patron engagement and a welcoming library environment.
Overview
4
4
years of professional experience
Work History
Library Assistant
Roanoke Chowan Community College
Ahoskie, North Carolina
08.2022 - 05.2026
- Assisted patrons with locating library materials and resources.
- Maintained organization of library collections and shelves.
- Supported library events by setting up spaces and preparing materials.
- Guided users in utilizing library systems and online databases effectively.
- Collaborated with staff to improve circulation processes and workflows.
- Conducted inventory checks to ensure collection accuracy and completeness.
- Provided customer service by answering inquiries and resolving issues promptly.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Answered patrons' questions and assisted in finding materials requested.
- Assisted in the cataloging of new books and materials.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Handled daily tasks, facility maintenance and security to support staff members.
- Prepared and maintained displays and display cases.
- Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
- Performed basic computer troubleshooting and maintenance tasks.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
- Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
- Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
- Provided reference and reader's advisory services to library patrons.
- Enforced current library policies fairly with patrons.
- Processed payments from patrons for fines or fees associated with their accounts.
- Researched information related to patron inquiries using print resources or online databases.
- Operated networked and standalone PCs, photocopier, fax machine, and scanner.
- Processed interlibrary loan requests for patrons.
- Troubleshot technical issues with computers or other equipment used by patrons.
- Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
- Conducted periodic weeding and inventory control to maintain current library collections.
- Trained new staff and volunteers on library systems and customer service protocols.
- Assisted in the development and maintenance of the library's digital resources.
- Engaged with the community through outreach programs to promote library services.
- Utilized library database software to catalog, track, and update materials.
- Prepared reports on library usage statistics and inventory for management review.
- Facilitated group visits and tours, providing informative sessions on library offerings.
- Assisted patrons in locating and checking out library materials.
Education
Diploma in Business Adminstration -
Roanoke Chowan Community College
Ahoskie, NC05-2026
High School Diploma -
Gates County High School
Gatesville, NC06-2019
Skills
- Cataloging systems
- Library technology
- Information research
- Data management
- Event coordination
- Team collaboration
- Customer service
Timeline
Library Assistant
Roanoke Chowan Community College
08.2022 - 05.2026
Diploma in Business Adminstration -
Roanoke Chowan Community College
High School Diploma -
Gates County High School