Melinda Dale
North Tazewell,VA
Summary
Proven track record in enhancing product quality at Paramont Manufacturing through meticulous inspections and collaborative problem-solving. Excelled in customer relations at Paparazzi, driving sales through effective communication and persuasive selling, a testament to my problem-solving and verbal communication skills. Achieved significant improvements in patient care at Heritage Hall Nursing Home, underscoring my ability to gather information and support customers.
Overview
26
26
years of professional experience
Work History
Quality Control Inspector
Paramont Manufacturing
09.2017 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
Sales Associate
Paparazzi
01.2019 - 12.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
CNA
Heritage Hall Nursing Home
01.1999 - 08.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Graham High School
Bluefield, VACNA License -
SWCC
Claypool Hill VASkills
- Problem-solving skills
- Customer Support
- Verbal and written communication
- Resolving issues
- Customer communications
- Gathering information
Timeline
Sales Associate
Paparazzi
01.2019 - 12.2023
Quality Control Inspector
Paramont Manufacturing
09.2017 - Current
CNA
Heritage Hall Nursing Home
01.1999 - 08.2017
Graham High School
CNA License -
SWCC