Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathleen Hopkins

Houston

Summary

Proven leader in sales and team development, I spearheaded a team at Closet Factory Fort Lauderdale to a notable 8% increase in productivity. Expert in sales strategy development and client relationship management, my approach blends persuasive negotiation with impactful coaching. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Overview

16
16
years of professional experience

Work History

Director of Sales

Closet Factory Fort Lauderdale
Deerfield Beach
01.2024 - 12.2024
  • Successfully led a team of 40 sales consultants, resulting in a 8 % increase designer productivity and in customer satisfaction, within the first year
  • Streamlined design processes to improve efficiency and reduce turnaround time
  • Develop and implement effective sales strategies and plans to achieve company sales goals
  • Identify and pursue new business opportunities, including potential clients and partnerships
  • Analyze market trends and competitor activities to identify opportunities and adjust strategies accordingly.
  • Provided ongoing training and development opportunities for sales team members.
  • Monitored sales performance, identified areas for improvement, and implemented corrective actions.
  • Collaborated with other departments, such as design and production, to ensure smooth project execution.
  • Managed the sales pipeline, from lead generation to closing deals.

Sales Manager

Closet Factory Houston
Houston
02.2021 - 06.2022
  • Increased sales by 17% in the first year through effective implementation of sales strategies and key performance indicators (KPIs)
  • Successfully closed a record-breaking project valued at $230,000
  • Expanded the sales team from 8 to 14 high-performing individuals through effective recruitment and training
  • Developed and delivered sales training programs to enhance team skills and knowledge

General Manager

LS Development
Tomball
01.2010 - 06.2015
  • Managed all aspects of a 340-home development project, including onsite operations and office administration
  • Oversee all financial aspects of the project, including budgeting, insurance, and tax filings
  • Streamlined administrative processes to improve efficiency and reduce operational costs

General Manager

Saddlebrook Equestrian Center
Tomball
05.2009 - 03.2011
  • Managed all aspects of day-to-day operations, including customer service, event planning, and staff scheduling
  • Developed and implemented marketing strategies and new product offerings to increase customer engagement and revenue
  • Improved customer satisfaction through enhanced service delivery, communication, and structured assessments of each client’s needs

Education

High School Diploma -

Sunbury High School
OHio
06-1991

Skills

  • Sales Management
  • Sales Performance
  • Lead Generation
  • Sales Forecasting
  • Customer Relationship Management (CRM)
  • Marketing Strategy
  • Public Relations
  • Team Leadership
  • Coaching
  • Mentoring
  • Staff Management
  • Performance Management
  • Organizational Development
  • Budget Management
  • Financial Analysis
  • Project Management
  • Process Improvement
  • Customer Service
  • Operations Management
  • Excellent written and verbal communication
  • Public Speaking
  • Presentation Skills
  • Negotiation
  • Interpersonal Skills
  • Conflict Resolution
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • QuickBooks
  • Sales training and leadership
  • Sales team training
  • Sales leadership and training
  • Trade show representation
  • Sales process optimization
  • Profitability optimization
  • Client relationship management
  • Territory management
  • Sales reporting
  • Client acquisition
  • Sales coaching
  • Sales training
  • Deal closing
  • Key account targeting
  • Sales strategy development
  • KPI analysis
  • Sales software proficiency
  • Sales presentations
  • Sales team motivation
  • Revenue growth
  • Competitive analysis
  • Sales funnel management
  • Sales pipeline management

Timeline

Director of Sales

Closet Factory Fort Lauderdale
01.2024 - 12.2024

Sales Manager

Closet Factory Houston
02.2021 - 06.2022

General Manager

LS Development
01.2010 - 06.2015

General Manager

Saddlebrook Equestrian Center
05.2009 - 03.2011

High School Diploma -

Sunbury High School

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Cathleen Hopkins