Cathleen Kramer
San Bernardino,CA
Summary
Dynamic professional with a proven track record at Gorman Learning Charter Network, excelling in training development and stakeholder engagement. Expert in facilitating workshops and mediating conflicts, fostering collaborative relationships that enhance educational initiatives. Adept at documentation management and effective communication, driving positive outcomes in diverse community settings. Resourceful Liaison recognized for high productivity and efficient task completion. Knowledgeable professional adept at working successfully with all levels to meet student needs. Possessing interpersonal, communication, and problem-solving strengths. Offering extensive history in the field.
Overview
9
9
years of professional experience
Work History
Homeless and Foster Liaison
Gorman Learning Charter Network
San Bernardino, CA
10.2016 - Current
- Developed training materials for staff to improve instructional methods and support services.
- Facilitated workshops to promote collaboration among teachers, parents, and community partners.
- Collected feedback from participants to refine programs and enhance stakeholder engagement.
- Supported conflict resolution efforts by mediating discussions among involved parties.
- Assisted in implementing educational initiatives aligned with organizational goals and standards.
- Maintained documentation of interactions and communications for future reference and review.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Ensured compliance with relevant legislation when carrying out liaison activities.
- Provided advice on best practices, policies and procedures relating to liaising duties.
- Maintained positive working relationship with fellow staff and management.
Education
Business Certificate - Business
Bryman Institute
CA10-1987
Skills
- Training development
- Workshop facilitation
- Stakeholder engagement
- Conflict resolution
- Educational initiatives
- Documentation management
- Team communication
- Community collaboration
- Customer service
- Effective communication
- Problem solving
- Mediation skills
- Influencing skills
- Incidents management
- Home visits
- Team collaboration
- Reporting
- Parent liaison
- Student evaluations
- School requirements
- Remediation strategies
- Attendance guidelines
- Collaborative relationships
Timeline
Homeless and Foster Liaison
Gorman Learning Charter Network
10.2016 - Current
Business Certificate - Business
Bryman Institute
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