Cathleen Mitchell
The Bronx,NY
Summary
Compassionate Home Health Aide with over 10 years in patient care and healthcare administration. Expertise in care coordination, medical documentation, and electronic record management. Committed to delivering high-quality care while ensuring professionalism, confidentiality, and compliance with healthcare standards.
Overview
15
15
years of professional experience
Work History
Internship
Calvary
The Bronx, New York
03.2024 - Current
- Executed administrative tasks, ensuring accurate document management through scanning, filing, and electronic uploads.
- Conducted patient calls to ensure medication and supply readiness, enhancing patient access to necessary resources before weekends.
- Demonstrated professional phone etiquette and effective customer service skills.
- Supported healthcare office operations, streamlining patient communication and improving overall service delivery.
Home Health Aide
Ultimate Care
The Bronx, New York
07.2012 - Current
- Monitored patient health, safety, and comfort, ensuring compliance with physician directives.
- Facilitated safe transfers between bed, wheelchair, and vehicle, enhancing patient mobility and comfort.
- Observed vital signs and promptly reported changes in patient condition.
- Assisted with personal hygiene, mobility, and daily living activities to promote patient independence and well-being.
- Delivered compassionate and reliable healthcare support.
- Maintained patient confidentiality while adhering to HIPAA guidelines.
Home Health Aide
Hamaspik Care Inc.
The Bronx, New York
07.2021 - 01.2026
- Provided compassionate patient care and daily living assistance for clients
- Assisted with meal preparation, provided medication reminders, and monitored wellness to promote health and safety
- Coordinated transportation and accompanied clients to medical appointments, ensuring timely access to healthcare services
- Supported clients with shopping, provided companionship, and organized recreational activities to enhance quality of life
- Maintained accurate communication with families and healthcare providers
jtp
Parks and Recreations
Queens, New York
02.2011 - 10.2011
- Executed lawn maintenance tasks, including mowing, watering, fertilizing, and weed removal, to promote healthy landscapes.
- Operated and maintained groundskeeping equipment to ensure safe and efficient operation.
- Inspected and repaired playgrounds to ensure safe conditions.
- Maintained cleanliness and organization of public spaces to ensure safety for community members.
Education
BBA - Health Services Administration
Monroe University
The Bronx, NY07-2024
Associate of Applied Science -
Monroe University
The Bronx, NY06-2022
Skills
- Medication administration
- Health records
- Care plan implementation
- Patient advocacy
- Safety procedures
- Meal assistance
- Patient relocation
- Transport logistics
- Wellness initiatives
- Time management
- Dispute resolution
- Effective listening
- Family liaison
Timeline
Internship
Calvary
03.2024 - Current
Home Health Aide
Hamaspik Care Inc.
07.2021 - 01.2026
Home Health Aide
Ultimate Care
07.2012 - Current
jtp
Parks and Recreations
02.2011 - 10.2011
BBA - Health Services Administration
Monroe University
Associate of Applied Science -
Monroe University