Cathleen Roberts
Westport Y Deli and Grocery
Westport,WA
14
Years of experience
Diligent Assistant Store Manager with a strong background in maintaining clean and organized environments. Proven ability to manage multiple tasks efficiently, contributing to high standards of customer service and cleanliness. Demonstrated attention to detail and effective time management skills to enhance customer satisfaction.
Work History
Manager
13 Years 9 Months- Processed customer transactions accurately and efficiently, maintaining a balanced cash register.
- Delivered exceptional customer service, fostering a welcoming environment and effectively addressing customer inquiries.
- Prepared and assembled food items according to customer specifications, ensuring high quality and presentation.
Housekeeper
1 Year 11 Months- Ensured cleanliness and maintenance of guest accommodations to enhance overall guest experience.
- Organized and replenished cleaning supplies, optimizing workflow efficiency for housekeeping operations.
- Implemented quality control measures to maintain high standards of cleanliness across all properties.
- Trained new staff on cleaning protocols and safety procedures, fostering a collaborative team environment.
Housekeeper
2 Months- Maintained cleanliness and organization in guest rooms, ensuring high standards of hygiene.
- Conducted routine inspections to identify maintenance needs and resolve issues promptly.
- Utilized cleaning chemicals safely and effectively according to industry standards and protocols.
- Trained new staff on proper cleaning techniques and operational procedures for efficiency.
Skills
Customer service excellence
Efficient cash register operation
Inventory management
Time management
Attention to detail
Problem-solving
Team training and development
Organizational skills
Handling customer complaints
Food preparation and presentation
Timeline
Housekeeper
Grayland Motel
01.2013 - 12.2014Read More
Manager
Westport Y Deli and Grocery
09.2012 - 06.2026Read More
Housekeeper
Vacations By The Sea
06.2012 - 08.2012Read More