Cathleen Shannon
Bay Shore,NY
Summary
Human Resources and Office Administration professional with over 20 years of diversified experience in HR operations, onboarding, employee engagement, office administration, and customer service. Highly organized and detail-oriented with strong communication and multitasking abilities. Adept at managing HRIS, coordinating corporate events, and maintaining compliance with regulatory guidelines. Holds certifications in Property & Casualty Insurance and Notary Public services.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Options for Community Living, Inc.
08.2023 - 08.2024
- Attended job fairs to support recruitment efforts
- Conducted background and reference checks; managed fingerprint databases
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained Workforce One HRIS system, ensuring data accuracy for hires, transfers, and terminations
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Participated in organizing company-wide events designed to boost employee morale (ENGAGE Committee member).
Senior Administrative Assistant – Human Resources/Compliance
Stony Brook Medicine – CPMP
06.2020 - 09.2022
- Provided administrative support to HR Director and Compliance Officers
- Scheduled and coordinated meetings, training, and webinars using Microsoft Teams
- Processed employment verifications, I-9 documentation, and leaves of absence
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Prepared flawless emails and other documents upon direction of immediate supervisor
- Maintained inventory of office supplies and placed orders
- Organized corporate celebrations
Senior Human Resources Administrator/Executive Assistant
Henry Schein, Inc.
04.2019 - 02.2020
- Managed executive calendars, scheduled meetings and appointments and coordinated travel arrangements across multiple time zones for two vice presidents
- Processed extensive travel expenses via Concur
- Answered high volume of phone calls and emails
- Provided orientation for new employees by providing information packets, reviewing company policies, explaining benefit programs and obtaining signatures for documents
- Handled confidential and sensitive information with discretion and tact
- Coordinated team building and engagement activities
Human Resources Administrator/Executive Assistant
Spellman High Voltage Electronics Corporation
04.2017 - 02.2019
- Handled benefits on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Answered employee inquiries regarding health benefits
- Managed HR communications, including newsletters and event promotions
- Facilitated domestic and international travel arrangements for employees
- Chaired Employee Activities Committee and coordinated large company events
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
Administrative Assistant – Receptionist
Munistat Services, Inc.
01.2014 - 12.2016
- Provided administrative support to a financial advisory firm, managing office communications and mailings
- Designed office forms and assisted in the editing and publication of financial statements
Personal Lines Account Representative
Maiella Associates, Inc.
02.2007 - 06.2014
- Managed personal lines insurance accounts, wrote new business policies, processed claims, and handled policy modifications
- Analyzed accounts for delinquencies and other ongoing issues.
- Processed client payments and updated accounts.
Education
Master of Science - Human Resources Management
Stony Brook University – SUNY
Stony Brook, NY12-2026
B.S. - Historical Studies
Empire State College – SUNY
Hauppauge, NY09-2014
A.S. - Multidisciplinary Studies
Empire State College – SUNY
Hauppauge07-2011
Skills
- Microsoft Office Suite (Word, Outlook, PowerPoint, Excel)
- HRIS Systems: Workforce One, ADP, UltiPro, Workday
- E-Verify
- Relias
- Certify
- Concur
- Microsoft Teams
- Zoom
- Pre-employment screening
- Onboarding and orientation
- Confidential document control
- Event planning
Certification
- NYS Property & Casualty License
- NYS Notary Public
- NYS Certified Defensive Driving Course Instructor
Professional Memberships And Volunteer Work
- Member, The Long Island Museum of American Art, History & Carriages
- Member, Stony Brook Yacht Club
- Member & Volunteer, Three Village Historical Society
Timeline
Human Resources Specialist
Options for Community Living, Inc.
08.2023 - 08.2024
Senior Administrative Assistant – Human Resources/Compliance
Stony Brook Medicine – CPMP
06.2020 - 09.2022
Senior Human Resources Administrator/Executive Assistant
Henry Schein, Inc.
04.2019 - 02.2020
Human Resources Administrator/Executive Assistant
Spellman High Voltage Electronics Corporation
04.2017 - 02.2019
Administrative Assistant – Receptionist
Munistat Services, Inc.
01.2014 - 12.2016
Personal Lines Account Representative
Maiella Associates, Inc.
02.2007 - 06.2014
- NYS Property & Casualty License
- NYS Notary Public
- NYS Certified Defensive Driving Course Instructor
Master of Science - Human Resources Management
Stony Brook University – SUNY
B.S. - Historical Studies
Empire State College – SUNY
A.S. - Multidisciplinary Studies
Empire State College – SUNY
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