Cathrina Garcia
Denver,CO
Summary
Highly-motivated and hardworking employee with strong work ethic and desire to learn new skills. Has experiences in customer service and can adapt well, communicate clearly and effectively, and manage time well. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Night Auditor
TownePlace Suites by Marriott
Englewood , CO
2023.08 - Current
- Respond to guest inquires regarding hotel services, reservations, directions, and complaints.
- Managed late check-ins and provide information regarding hotel services, amenities, and dining hours.
- Preform nightly audit functions by verifying account balances are correct
- Ensured that all paperwork was processed properly before closing out shift.
Crew Member
Baskin Robins
Pueblo , CO
2024.03 - 2024.07
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
South High School
Pueblo, CO2023-05
Skills
- Customer Service
- Teamwork and Collaboration
- Front Desk Operations
- Overseeing front desk
- Night Audit Reports
- Multitasking and Organization
- Strong Work Ethic
References
References available upon request.
Timeline
Crew Member
Baskin Robins
2024.03 - 2024.07
Night Auditor
TownePlace Suites by Marriott
2023.08 - Current
High School Diploma -
South High School
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