Cathryn Anderson
Olivia,MN
Summary
Dynamic Senior Housing Advocate with Acorn Housing Services, skilled in client advocacy and crisis intervention. Proven ability to develop individualized housing plans and secure essential resources, enhancing client stability. Proficient in electronic health records and report writing, with strong communication skills to foster collaboration among community organizations.
Overview
19
19
years of professional experience
14
14
Certifications
Work History
Senior Housing Advocate
Acorn Housing Services
Elk River, MN
01.2024 - 08.2025
- Developed, updated, and modified individualized housing support and crisis intervention plans to address client needs.
- Identified and connected clients to services and benefits to reduce housing instability and improve long-term outcomes.
- Guided clients through budget planning, financial literacy, and resource allocation to support sustainable housing.
- Assisted individuals experiencing homelessness with legal matters, including record expungement and navigating court processes.
- Advocated with community organizations and agencies, securing resources that prevented evictions for clients.
- Supported clients in completing applications for benefits, housing programs, and essential services.
- Coordinated with community resources to assist clients in securing stable housing.
- Conducted intake assessments, evaluating client needs and determining eligibility for housing programs, enhancing access to services.
- Collaborated with social service agencies to connect clients with additional resources.
- Maintained accurate records of client interactions and case progressions in database systems.
- Compiled monthly reports detailing the number of cases handled by the organization's Housing Advocacy Program.
- Developed relationships with local organizations and agencies, facilitating timely referrals for clients needing additional services.
- Collaborated with social service providers in order to provide comprehensive care for clients experiencing homelessness.
- Maintained detailed records of all client interactions including demographic information, case notes, and outcomes.
Correctional Officer
Department of Corrections
Rush City, MN
05.2019 - 10.2021
- Maintained safety and security within offender housing units, ensuring compliance with facility rules and regulations.
- Coordinated inmate movements within facility, ensuring secure operations and adherence to safety protocols.
- Supervised inmates during daily routines and programs, fostering a structured environment for rehabilitation and safety.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Executed pat-down searches, conducted cell inspections, and controlled contraband to uphold security standards.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Responded promptly to emergencies, ensuring the safety of inmates and staff.
- Completed detailed incident and activity reports to document events, violations, and security concerns.
- Prepared detailed reports on incidents, daily activities, and inmate interactions.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
CSASI
Department of Corrections
St. Cloud
10.2018 - 05.2019
- Coordinated fleet management activities for Physical Plant Director, ensuring timely maintenance and accurate documentation of vehicles.
- Processed purchase requests, ordered, received, and issued materials and parts to meet operational needs for MCF - St. Cloud, including both routine and emergency supply demands.
- Maintained complete and accurate inventory records of materials, supplies, and equipment using inventory management software.
- Maintained hazardous materials in compliance with safety regulations, ensuring proper storage, disposal, and thorough recordkeeping.
- Monitored tool control and conducted regular inventory checks to maintain safety and compliance standards.
- Oversaw facility surplus property program, facilitating effective redistribution or disposal of assets across facility, department, and state agencies.
- Maintained and organized project specification books and blueprints in both physical and digital formats.
- Supported the Corrections Facility Administration Director, Physical Plant Director, and administrative staff during absences.
Correctional Officer
Department of Corrections
Rush City, MN
11.2016 - 10.2018
- Ensured safety and security within offender housing units by enforcing compliance with facility rules and regulations.
- Supervised inmates during daily routines, programs, and recreational activities to promote structured environments.
- Conducted pat-down searches, cell inspections, and contraband control in accordance with security protocol.
- Coordinated inmate movements within the facility, enhancing overall security operations.
- Completed detailed incident and activity reports to document events, violations, and security concerns.
PCA
Centra Care Hospital
St. Cloud, MN
01.2016 - 11.2016
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored patient vital signs and reported changes to medical team.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records systems.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Answered questions from family members regarding patient's condition or care plan.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
Paraprofessional
Milaca High School
Milaca, MN
01.2015 - 01.2016
- Supported students with special needs in academic tasks and daily routines, fostering independence and confidence.
- Collaborated with staff to develop individualized education plans for students.
- Monitored student behavior and provided positive reinforcement strategies.
- Facilitated communication between teachers, parents, and support staff to ensure consistent support for student needs.
- Implemented lesson plans under teacher supervision to enhance learning experiences.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Assisted teachers in classroom management and engagement activities, enhancing student participation and learning.
Correctional Officer
Mille-Lacs County Jail
Milaca , MN
11.2006 - 06.2012
- Supervised inmate activities to maintain safety and order within the correctional facility.
- Monitored inmate behavior and intervened in potential conflicts or disturbances.
- Responded promptly to emergencies, ensuring the safety of inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Trained new staff on safety protocols and operational procedures effectively.
- Collaborated with law enforcement and support staff to uphold facility regulations.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers.
- Assisted in inmate classification and rehabilitation programs as needed.
- Prepared comprehensive reports on daily operations to ensure accurate documentation and regulatory compliance.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Investigated incidents involving prisoners or staff to identify violations of policies and implement corrective actions.
- Transported prisoners securely between facilities and court hearings between facilities or court hearings using secure vehicles equipped with restraints.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
Search Engine Optimization Specialist
Strategic SEO
Milaca, Minnesota
11.2006 - 01.2012
- Developed comprehensive SEO strategies to enhance website visibility and traffic.
- Conducted keyword research to uncover content optimization opportunities that increased organic reach.
- Implemented on-page and off-page optimization techniques to boost rankings.
- Analyzed website performance using analytics tools to drive improvements.
- Analyzed website performance metrics, including keyword rankings and traffic volume, to pinpoint optimization areas for improved search visibility.
- Collaborated with content creators to ensure SEO best practices were followed.
- Monitored industry trends and algorithm updates to adapt strategies accordingly.
- Researched competitor strategies to inform ongoing SEO initiatives and adjustments.
- Identified opportunities for improvement across multiple digital channels including paid search, organic search and social media.
- Monitored social media activity and website traffic.
- Participated in meetings with internal teams and clients to provide updates on progress.
- Evaluated external links to client sites, identifying link acquisition and removal opportunities to enhance domain authority.
Education
ETS Para Pro Test -
12.2014
Certifications - Microsoft and CompTIA IT Certifications
Brensten Education
Minnetonka, MN06.2013
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZSkills
- Inventory management systems
- Electronic health records
- Microsoft Office Suite
- Google applications
- IT troubleshooting
- Data recording
- Financial planning
- Client advocacy
- Crisis intervention
- Team supervision
- Safety compliance
- Resource coordination
- Report writing
- Problem-solving skills
- Communication skills
Certification
ParaPro Assessment 12/4/2014
Timeline
Senior Housing Advocate
Acorn Housing Services
01.2024 - 08.2025
Correctional Officer
Department of Corrections
05.2019 - 10.2021
CSASI
Department of Corrections
10.2018 - 05.2019
Correctional Officer
Department of Corrections
11.2016 - 10.2018
PCA
Centra Care Hospital
01.2016 - 11.2016
Paraprofessional
Milaca High School
01.2015 - 01.2016
Correctional Officer
Mille-Lacs County Jail
11.2006 - 06.2012
Search Engine Optimization Specialist
Strategic SEO
11.2006 - 01.2012
ETS Para Pro Test -
Certifications - Microsoft and CompTIA IT Certifications
Brensten Education
Bachelor of Science - Information Technology
University of Phoenix