Cathryn Fiedler
South Jordan,UT
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
22
22
years of professional experience
Work History
Wellness Room Aide at Daybreak Elementary
Jordan School District
South Jordan, UT
08.2021 - Current
- Provided support to students who needed a break from the classroom
- Help to foster a positive and emotionally supportive environment to address individual needs.
- Helped students to be able to become calm again and go back to their classes in 10 minutes.
- Maintained accurate records of student progress while in the Wellness Room so they could go back to class feeling better than how they left it
- Offered caring companionship and emotional support.
Wife and Mother
Fiedler Home
South Jordan, UT
08.2004 - Current
- Strong sense of personal responsibility.
- Skilled at working independently and with husband and 5 children in a home environment.
- Care for family by cooking, cleaning, washing, etc. and try to teach them to learn these skills to be active, respectful participants in our family.
Reading Aide at Daybreak Elementary
Jordan School District
South Jordan, UT
09.2021 - 06.2023
- Supported students in developing reading skills through a scripted program called Walk to Read.
- Collaborated with educators to place students in reading groups to help them learn specific reading skills.
- Facilitated small group reading sessions, fostering a supportive learning environment for struggling readers.
Invoice Scanner
Ernest F. Mariani Company
Salt Lake City, UT
01.2016 - 01.2021
- Operated scanning equipment to accurately process incoming and outgoing invoices for Accounts Received and Accounts Payable. Input information for digital records.
- Maintained organized records of scanned items to ensure traceability and accountability.
Education
Master of Arts - Special Education
University of Utah
Salt Lake City05-2006
Skills
- Time management
- Patient
- Attention to detail
- Problem-solving
- Reliability and punctuality
Languages
Korean
Limited Working
Timeline
Reading Aide at Daybreak Elementary
Jordan School District
09.2021 - 06.2023
Wellness Room Aide at Daybreak Elementary
Jordan School District
08.2021 - Current
Invoice Scanner
Ernest F. Mariani Company
01.2016 - 01.2021
Wife and Mother
Fiedler Home
08.2004 - Current
Master of Arts - Special Education
University of Utah