Cathryn Gauger
Orlando
Summary
Motivated aspiring EMT seeking Transporter role to gain hands-on clinical experience in a fast-paced hospital environment. Capable of maintaining composure under pressure while following strict safety protocols. Committed to delivering compassionate patient care and supporting the healthcare team in providing high-quality medical services.
Overview
8
8
years of professional experience
Work History
PACU Transport
Orlando Ophthalmology Surgery Center
Orlando, FL
06.2026 - Current
- Observe patients during transit, reporting any changes in status or discomfort to the medical staff
- Adhere strictly to HIPAA regulations, infection control policies, and Safe Patient Handling guidelines
- Guide, anchor, and physically support patients who have patched or dilated eyes, ensuring zero accidental bumps or falls
Radiology Customer Service Representative
Baptist Medical Center South
08.2025 - Current
- Transported patients between the Emergency Department (ED) and CT scan, ensuring safety, comfort, and timely imaging services
- Communicated effectively with radiology staff, nurses, and ED personnel to coordinate patient care
- Observed and monitored patients during transport, promptly reporting any condition changes to clinical staff
- Responded to and assisted during Code Blue emergencies, supporting clinical staff in high-pressure situations
- Coordinated transport of medical equipment, including IV poles and oxygen tanks, to support patient care during movement
- Responded to and assisted during Code Blue emergencies, supporting clinical staff as directed in high-pressure situations
- Maintained infection control, safety standards, and patient confidentiality (HIPAA)
- BLS Certified
- Epic trained
Patient Transport
Baptist Medical Center South
03.2025 - 08.2025
- Safely transported patients throughout the hospital, including to radiology, surgery, and critical care units, always ensuring comfort and safety
- Monitored patients during transport and promptly reported any changes in condition to nursing staff
- Transported medical equipment, ensuring proper setup and secure positioning to facilitate safe patient care
- Handled and transported medical equipment such as IV poles, oxygen tanks, and monitors, ensuring proper setup and secure positioning during movement
- Coordinated with nurses, physicians, and healthcare teams to optimize patient flow and minimize wait times
- Maintained strict compliance with infection control standards, safety procedures, and patient privacy regulations (HIPAA)
- Delivered compassionate support and communicated clearly with patients and families to alleviate stress during transport
- Prioritized and managed multiple transport requests in a fast-paced clinical environment
Front Desk Supervisor
PickUp USA Fitness
01.2024 - 03.2025
- Supervised front desk operations and staff, ensuring efficient member check-in and smooth workflow for 100+ members daily
- Delivered strong customer service by quickly resolving issues, building member relationships, and fostering a welcoming environment
- Managed memberships, payments, and account updates with high accuracy, including cash handling and POS systems
- Increased memberships by 25% through effective promotion of services, clear communication of pricing, and converting walk-ins into active members
- Trained and onboarded new employees on systems, policies, and service standards, improving team consistency and performance
- Coordinated court scheduling, leagues, and events, enforcing gym policies and maintaining safety standards for member safety
Manager
Crumbl
01.2024 - 06.2024
- Supervised and trained team of 15 employees, enhancing productivity and ensuring consistency in daily operations
- Oversaw daily store operations, managing opening/closing procedures, cash handling, and inventory management to ensure smooth operations
- Resolved customer concerns promptly and professionally, safeguarding brand reputation
- Managed inventory ordering and vendor communication
- Resolved customer concerns quickly and professionally, maintaining brand reputation
Logistics Broker
Total Quality Logistics
08.2023 - 01.2024
- Generated leads and attracted new prospects, developing a robust sales pipeline
- Identified and selected reputable carriers for freight services, ensuring safety and reliability
- Manages risks associated with transportation such as ensuring shipments are insured, tracking goods to prevent theft, and ensuring compliance with laws and regulations.
Sales Development Representative
Build Ops
10.2023 - 12.2023
- Built and managed accurate sales pipeline, ensuring consistent lead generation and follow-up.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Developed in-depth product knowledge to effectively address customer objections and competitive inquiries.
Security Guard
Securitas
01.2023 - 08.2023
- Verified identification and credentials of employees, visitors, and contractors to maintain security protocols.
- Respond promptly to alarms, emergencies, and security breaches.
- Verify identification and credentials of employees, visitors, and contractors.
- Documented daily activities, incidents, and observations in detailed logs and reports to ensure accurate record-keeping and accountability.
- Trained security officers and personnel; reviewed post orders and assignments to ensure understanding and compliance with security standards.
Territory Sales Manager
ETCA North America
01.2019 - 01.2022
- Executed strategic prospecting initiatives via association events, cold calling, and email cadences to identify and engage potential clients.
- Progressed sales opportunities through each stage in CRM and deals through each stage in CRM
- Collaborated with Sales Director to evaluate pipeline status and refine prospecting initiatives.
- Performed regular check-ins with existing account holders to ensure their needs were met.
Education
Florida State College
Jacksonville, FLSkills
- Patient Transport & Safe Handling
- Patient Safety Procedures
- Infection control protocols
- Patient Assistance
- HIPAA compliance
- Transport Equipment Management
- Strong Communication & Team Collaboration
- Situational Awareness & Quick Decision-Making
- High-stress adaptability
- Time Management & Task Prioritization
- Microsoft Office proficiency
- HIPAA compliance
Interests
Summer Basketball Referee for St Johns summer league, Referee for Creeks Athletic Association – Basketball, AAU Basketball, Highschool basketball, Creeks Athletic, Upward basketball, Coaching middle school lacrosse, Volunteering for Buddy Check 12, Volunteering for Race for the Cure, Volunteering at Hickory Creek Elementary School
Timeline
PACU Transport
Orlando Ophthalmology Surgery Center
06.2026 - Current
Radiology Customer Service Representative
Baptist Medical Center South
08.2025 - Current
Patient Transport
Baptist Medical Center South
03.2025 - 08.2025
Front Desk Supervisor
PickUp USA Fitness
01.2024 - 03.2025
Manager
Crumbl
01.2024 - 06.2024
Sales Development Representative
Build Ops
10.2023 - 12.2023
Logistics Broker
Total Quality Logistics
08.2023 - 01.2024
Security Guard
Securitas
01.2023 - 08.2023
Territory Sales Manager
ETCA North America
01.2019 - 01.2022
Florida State College