Cathryn Rick
Colorado Springs,CO
Summary
Eager and self-motivated professional with a strong background in accounting and finance. Skilled at adapting quickly to new challenges that require creativity, attention to detail, and innovation. Proven ability to build strong customer relationships by leveraging product efficiencies. Passionate about enhancing human connection through innovative technology and initiatives while supporting overall company strategic goals.
Overview
11
11
years of professional experience
Work History
Field Accounting Supervisor
Apex Systems
10.2019 - Current
- Spearhead internal and client-facing payroll and accounting functions, providing strategic, project-based, and operational leadership to support key financial management initiatives.
- Manage, mentor, and coach a team of 10+ Field Accounting Specialists, providing guidance and resolving escalated issues to support successful product delivery.
- Evaluate team performance and implement professional development plans to support individual growth and improve overall team effectiveness.
- Audit accounts and processes to ensure proper control execution, mitigate risk, and enforce compliance, preventing potential financial losses and regulatory penalties.
- Facilitated meetings with clients, account managers, and recruiters to validate special pay requirements and advise on compliant processes aligned with internal controls and legal standards.
- Conducted weekly payroll audits by reviewing time submissions in PeopleSoft and reconciling data against multiple client Vendor Management Systems to ensure accuracy and compliance.
- Led cross-functional initiatives with Billing, Project Control, and Field teams to achieve and maintain Days Sales Outstanding (DSO) targets, driving significant improvements in cash flow and revenue collection.
Customer Accounting Specialist
Apex Systems
11.2017 - 10.2019
- Responsible for sustaining daily operations of the branch sales office, including contractor onboarding, weekly verification of time and expenses, and managing unbilled items to maximize spread earnings.
- Ensured adherence to company policies and standards by managing compliance processes, including onboarding contracts, client paperwork, tax documents, and I-9 verifications using Bullhorn, PeopleSoft, and SterlingOne.
- Maintained and organized files and records for audits, enhancing document retention and overall organizational efficiency.
- Reviewed and analyzed various Vendor Management Systems to verify timekeeping accuracy and ensure data integrity.
- Consistently foster strong customer relationships through exceptional support and communication with stakeholders at all levels, both internally and with external clients.
- Serve as primary liaison between Sales team and Shared Services, promptly resolving customer inquiries, processing changes, and addressing issues to ensure smooth operations.
- Actively participate in the company culture committee to boost employee morale and foster teamwork across the department.
Recruiter
Apex Systems
08.2016 - 11.2017
- Work with local and national technical consultants to identify contract, contract-to-permanent and permanent positions in the areas of IT, Business Applications, Telecommunications and Engineering.
- Network with local User Groups, Technical Schools and Technology Evangelists to grow and enhance the technical personnel community.
- Source potential candidates by utilizing Apex's proprietary database, referrals, User Groups, job boards and advertising.
- Maintain a best in class screening process by meeting all candidates for face-to-face interviews, conducting reference checks and administering technical tests.
- Maintain strong relationships with technical personnel through consistent communication, honesty and loyalty.
- Serve as point of contact for career coaching, resume enhancements, pay rate negotiations, benefits and payroll questions.
- Work closely with Sales and Management Team to understand and deliver on client's needs.
Billing Operations Associate
Apex Systems
10.2014 - 08.2016
- Reviewed unbilled items and invoiced clients weekly in accordance with contract specifications to ensure accurate billing and timely revenue recognition.
- Tracked purchase orders for financial accuracy and timely processing to support effective budgeting and expense management.
- Submitted invoices electronically via Vendor Management Systems (VMS) and ensured compliance with client contractual requirements.
- Managed aging items for customer accounts by researching unapplied cash, writing down uncollectible balances, and collaborating with clients to resolve outstanding issues promptly.
- Reviewed contracts to ensure data integrity and accuracy for detailed client setup.
- Gathered and prepared data to support account-specific inquiries, as well as internal and external company-wide audits.
Education
Bachelor of Science - Communications
University of Phoenix
Tempe, AZ03-2016
Skills
- Leading cross-functional teams to achieve financial and operational goals
- Analyzing financial data to identify risks and recommend corrective actions
- Payroll processing and administration
- Payroll compliance and regulations (eg, tax laws, labor laws)
- PeopleSoft, Bullhorn, Salesforce, SterlingOne, VMS platforms, Microsoft Suites
- Strong communication and stakeholder management
Timeline
Field Accounting Supervisor
Apex Systems
10.2019 - Current
Customer Accounting Specialist
Apex Systems
11.2017 - 10.2019
Recruiter
Apex Systems
08.2016 - 11.2017
Billing Operations Associate
Apex Systems
10.2014 - 08.2016
Bachelor of Science - Communications
University of Phoenix