Cathryn Sambrooks
Gainesville,TX
Summary
Compassionate caregiver with extensive experience at Visiting Angels, skilled in elderly care and daily living assistance. Recognized for building strong relationships and providing emotional support, enhancing clients' quality of life. Proven ability to manage multiple tasks while maintaining a clean environment, ensuring both safety and comfort for clients.
Overview
23
23
years of professional experience
Work History
Caregiver
Visiting Angles
03.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Merchandiser
P.l. Marketing
10.2022 - 03.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Customer Service, Cashier,sales
Universal Studios
08.2021 - 04.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Manager Receiver, Stocker Sales Cashier
Cavenders Boot City
06.2002 - 07.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
General -
Elizabeth High
Elizabeth, CO05.1992
Skills
- Respectful and compassionate
- Elderly care
- Daily living assistance
- Patient care
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Meal preparation
- Relationship building
- Compassionate care
- Dementia care
- Supportive companionship
- Time management
- Dependable and responsible
- Strong ethics
- Flexible schedule
- Compassionate communication
- Team collaboration
Timeline
Caregiver
Visiting Angles
03.2023 - Current
Merchandiser
P.l. Marketing
10.2022 - 03.2023
Customer Service, Cashier,sales
Universal Studios
08.2021 - 04.2022
Manager Receiver, Stocker Sales Cashier
Cavenders Boot City
06.2002 - 07.2019
General -
Elizabeth High
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