Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathryn Sands

Seminole

Summary

Dedicated Pharmacy Tech in Training at Walmart, skilled in insurance reconciliation and resolving customer issues. Demonstrated expertise in processing medication orders with accuracy and efficiency, while maintaining confidentiality and adhering to HIPAA regulations. Proven ability to enhance customer satisfaction through effective problem-solving and team collaboration.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
year of professional experience

Work History

Pharmacy Tech in Training

Walmart
06.2024 - Current
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.

Education

Associates Degree in Nursing - Nursing And Health Science

Seminole State College
Seminole, OK
12-2025

Skills

  • Billing support
  • Insurance reconciliation
  • Resolving customer issues
  • Interpreting and processing medication orders
  • Team collaboration
  • Pharmaceutical calculations
  • Supply restocking
  • Confidentiality and HIPAA
  • Stocking shelves
  • Insurance billing
  • Answering customer questions
  • Problem-solving skills
  • Processing payments

Timeline

Pharmacy Tech in Training

Walmart
06.2024 - Current

Associates Degree in Nursing - Nursing And Health Science

Seminole State College
Cathryn Sands